Internal Communications Lead

Snapshot

We're looking for an Internal Communications Lead to drive impactful communications within our groundbreaking GenAI unit. You'll craft compelling narratives, elevate product launches and research breakthroughs, and foster engagement across a diverse global audience. This is a pivotal role for a creative and agile communications expert passionate about AI and technology.

About Us

Artificial Intelligence could be one of humanity's most useful inventions. At Google DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority.

The Role

We currently have an exciting opportunity for an Internal Communications Head to join the team, providing dedicated support to the GenAI unit. You will play a critical role in supporting and delivering the internal communications strategy for the GenAI unit, working closely with the IC Head of Units to ensure alignment with high-impact global campaigns and the broader Google DeepMind IC strategy. You will lead on analytics and audience analysis specific to the GenAI unit, identify opportunities for innovative engagement, and help elevate key GenAI developments and product launches to ensure they receive appropriate focus within the wider IC strategy.

Key Responsibilities

• Trusted Advisor: Partner with leaders and managers at all levels within GenAI to advise on their approach to internal communications, acting as a trusted specialist who can offer both strategic counsel and hands-on practical help. Provide strong executive comms support to the Unit Head. 
• Strategic Execution & Alignment: Partner closely with various leads in GenAI and collaborate with the Head of Units and broader Google Deep Mind Internal Communications team to execute a comprehensive internal communication strategy that builds awareness of and excitement about our mission, research, products, and values within the GenAI unit and across the organization.
• Cross-Functional Partnership: Work effectively with internal stakeholders across GenAI, Google DeepMind and Google to deliver impactful global, cross-company campaigns, ensuring the GenAI unit's contributions are integrated and amplified.
• Audience-Centric Communication: Devise and implement creative strategies for communicating to employees across different areas of the GenAI organization, taking into account the needs of diverse global audiences and working to cut through the noise.
• Content Excellence: Create exceptional and creative content for internal channels and platforms, expertly writing, editing, and improving copy to resonate effectively with the GenAI audience.
• Data-Driven Insights: Utilize audience insights to inform content planning, analyze trends within GenAI communications, identify lessons learned, and proactively propose strategic recommendations for continuous improvements, contributing to overall IC metrics.
• Elevating GenAI Innovations: Actively identify and elevate exciting work from within the GenAI unit, including significant product launches and research breakthroughs, to the Head of Units and broader IC team to ensure they are effectively raised up into the strategic communications agenda.

About You

You will need to be an experienced internal communications professional, adept at advising on strategies at a senior leadership level. In addition, you'll have:

• Executive Partnership: Significant experience advising senior leadership on internal communications and engagement, partnering with them to influence, provide counsel, and offer communications support, particularly within technical or product-focused domains.
• Technical Translation: Proven experience working in highly technical environments and translating complex research-led innovations into compelling, accessible, and product-focused communications.
• Organizational Navigation: Experience partnering across a highly-matrixed organization with multiple stakeholders, demonstrating the ability to both architect compelling strategies and ideas, while also rolling up your sleeves and diving into day-to-day activities to ensure execution.
• Editorial & Campaign Expertise: Strong experience working in an editorial capacity and on multi-channel campaigns within a dynamic communications team.
• Engagement Strategy: Experienced in developing and executing engagement strategies, content creation, and planning, with a strong understanding of the AI research and/or tech product landscape.
• Agility & Resilience: The ability to manage multiple priorities and requirements effectively, prioritizing and ensuring delivery of key results. You'll work at speed as part of a team and be happy to provide practical help to get things done, reacting quickly and effectively to challenges with resilience to change.
• Strategic Linkage: Strong experience in internal communications, with an ability to "connect the dots" between various areas of work within GenAI and across units, to convey the broader relevance of this work to Google DeepMinders.
• Metrics & Innovation: Experience using metrics to accurately measure and evaluate the impact of internal communications and make data-driven adjustments as needed. A proven track record of bringing creativity and/or focus to communications campaigns to ensure the most important messages are heard.
• Industry Acumen: Good domain knowledge and experience of the broader tech sector – global trends, challenges, and opportunities – and a keen interest in tech, science, AI, and social impact.
• Foundational Experience: Previous communications experience is a must. Previous experience working with AI or product teams is strongly preferred.
• Global Collaboration: Comfortable working across various time zones (MTV, NYC, and LON), business units, and organizations.
• Accountability & Drive: Strong accountability and leadership skills, coupled with creativity and innovation in delivering messages and encouraging teams to infuse creativity into their IC efforts.

The US base salary range for this full-time position is between $165,000 - $245,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy.

At Google Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.