Blockchain is the world’s leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for an IT Support Intern to join our team based in London (In-office work is required 3 times per week) . The ideal candidate will be someone who has a passion for IT and is looking to start their IT career. Your day to day duties include but are not limited to answering IT support tickets using Jira Service Desk, assisting with employee lifecycle management and providing in person IT support.

WHAT YOU WILL DO

• Provide comprehensive and timely IT support to all employees
• Exercise security best-practices and monitor and train employees to do the same
• Maintain & provision employees hardware and software for a global taskforce
• Perform on-boarding/off-boarding duties and re-provisioning procedures
• Support handling user administration and auditing of all third-party service accounts
• Manage office LANs, wifi, and video conferencing systems
• Support the team in all projects including internal events, external events, and office moves
• Support employees with occasional out of hours work

WHAT YOU WILL NEED

• The foremost quality for this position or any position at Blockchain is integrity
• Security awareness and current knowledge of best practices
• Ability to prioritize, organize and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands.
• Superb fire-fighting and problem solving abilities, strong interest in tech and/or IT 
• Confident, outgoing, and whatever-it-takes attitude, service oriented, team focused and highly adaptable
• Ability to manage multiple projects with varying timelines and levels of priority
• Basic knowledge and experience of macOS and GSuites/Workspace administration essential
• Basic knowledge and experience of Atlassian products essential
• Basic knowledge and experience of TCP/IP, networking, routing, firewalls.
• Basic knowledge and experience with Jamf or similar MDM software

COMPENSATION & PERKS

• Competitive salary based on experience and meaningful equity in an industry-leading company
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry
• Unlimited vacation policy; work hard and take time when you need it
• Apple equipment provided by the company
• Awesome office location in the heart of London 

Blockchain.com is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time. 

When you apply to a job on this site, the personal data contained in your application will be collected by one or more of the following subsidiaries of Blockchain Luxembourg S.A (each, a “Controller”):

• Blockchain Access UK Ltd.
• Blockchain (GB) Limited
• Blockchain (US), Inc.
• Blockchain (LT), UAB 

You may contact our Data Protection Officer by email at [email protected] Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.  Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. 

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.