Data Entry Customer Service

Job Description

Job Description

Sociaxe is currently seeking a detail-oriented and highly organized Data Entry Customer Service professional to join our team. This role combines administrative accuracy with strong customer interaction skills, supporting internal operations and maintaining high-quality customer experiences.

Responsibilities

• Enter and update customer information accurately in the company database

• Handle inbound customer inquiries via phone and email

• Resolve customer issues promptly and efficiently while maintaining a professional demeanor

• Maintain records of customer interactions and transactions

• Collaborate with team members to ensure consistent and smooth service operations

• Ensure data integrity and confidentiality at all times

Qualifications

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in data entry, administrative support, or customer service

• Excellent typing skills with a high level of accuracy

• Strong verbal and written communication skills

• Proficiency in Microsoft Office Suite and database software

• Ability to multitask, prioritize responsibilities, and meet deadlines