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Full-Time

First Line Credit Risk Collections and Recoveries Manager

Confirmed live in the last 24 hours

Tandem Bank

Tandem Bank

51-200 employees

Fintech offering green financial products

Hardware
Energy
Fintech
Social Impact
Financial Services

Compensation Overview

$80k - $100kAnnually

+ Bonus

Senior, Expert

London, UK + 3 more

Category
Risk Management
Finance & Banking
Required Skills
Communications
Data Analysis
Requirements
  • 10+ years’ experience in Credit Risk, 5+ in a collections role
  • Excellent planning, organisational and time management skills
  • Experience in collections, recoveries and debt sale
  • Strong knowledge of consumer credit risk, including mortgages, personal loans and motor finance
  • Strong experience writing collections policies and developing collections strategies
  • Experience in organising, planning and executing debt sale strategies
  • Experience in calculating risk forecasts
  • Understanding of the front to end credit risk journey for customers
  • Experience in risk analysis and reporting
  • Strong understanding of the use of scorecards and models in Credit Risk strategies
  • Good communications skills
  • Strong analytical skills
  • Strong skills in at least one programming language
Responsibilities
  • Designing Collection and Recovery policies and strategies
  • Ensuring Tandem adhere with regulations
  • Producing regular and ad-hoc collection analytics
  • Calculating inputs into cost of risk for pricing and risk reward models
  • Analysis on key risk trends and issues
  • Writing proposals for approval at Credit Committee
  • Interaction with third parties including regulators, Credit Reference Agencies and Debt Sale Agencies
  • Management of customer journey within collections

Tandem Bank offers financial products like savings accounts, home loans, and motor finance, focusing on promoting greener lifestyles. Their business model uses customer deposits to fund loans for eco-friendly projects, helping customers save money while reducing their carbon footprint. A unique aspect of Tandem is their app, Loop, which allows easy money sharing among users. The goal is to make sustainable financial choices accessible, while ensuring customer deposits are protected up to £85,000.

Company Stage

Seed

Total Funding

$220.2M

Headquarters

Blackpool, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

3%

2 year growth

8%
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Simplify's Take

What believers are saying

  • Recognition as one of the Sunday Times Best Places to Work 2024 highlights a positive work environment.
  • The launch of an affordability calculator and market-leading savings rates demonstrate Tandem's commitment to innovation and customer-centric solutions.
  • Recent funding rounds, including a £20m growth funding, indicate strong financial backing and growth potential.

What critics are saying

  • The niche focus on green finance may limit Tandem's market appeal compared to more diversified financial institutions.
  • Integrating acquisitions like Loop Money could present challenges in maintaining a cohesive brand and service experience.

What makes Tandem Bank unique

  • Tandem Bank uniquely focuses on green finance, using customer deposits to fund eco-friendly projects, unlike traditional banks.
  • Their acquisition of Loop Money enhances their service offerings, making green living more accessible through easy money sharing and splitting.
  • Tandem's commitment to sustainability is reinforced by appointing a Head of ESG and launching financial education programs, setting them apart in the fintech space.