Full-Time

First Line Credit Risk Collections and Recoveries Manager

Posted on 8/9/2024

Tandem Bank

Tandem Bank

201-500 employees

Fintech offering green financial products

Consumer Software
Fintech
Financial Services

Compensation Overview

$80k - $100kAnnually

+ Bonus

Senior, Expert

Durham, UK

Flexible – Embrace fully remote or hybrid work from any of our vibrant UK offices in London, Cardiff, Durham or Blackpool.

Category
Risk Management
Finance & Banking
Required Skills
Communications
Data Analysis
Requirements
  • 10+ years’ experience in Credit Risk, 5+ in a collections role
  • Excellent planning, organisational and time management skills
  • Experience in collections, recoveries and debt sale
  • Strong knowledge of consumer credit risk, including mortgages, personal loans and motor finance
  • Strong experience writing collections policies and developing collections strategies
  • Experience in organising, planning and executing debt sale strategies
  • Experience in calculating risk forecasts
  • Understanding of the front to end credit risk journey for customers
  • Experience in risk analysis and reporting
  • Strong understanding of the use of scorecards and models in Credit Risk strategies
  • Good communications skills
  • Strong analytical skills
  • Strong skills in at least one programming language
Responsibilities
  • Designing Collection and Recovery policies and strategies
  • Ensuring Tandem adhere with regulations
  • Producing regular and ad-hoc collection analytics
  • Calculating inputs into cost of risk for pricing and risk reward models
  • Analysis on key risk trends and issues
  • Writing proposals for approval at Credit Committee
  • Interaction with third parties including regulators, Credit Reference Agencies and Debt Sale Agencies
  • Management of customer journey within collections

Tandem Bank provides financial services with a focus on promoting environmentally friendly lifestyles. The bank offers various products such as savings accounts, home loans, home improvement loans, and motor finance, all aimed at helping customers save money while reducing their carbon footprint. Customers' deposits are used to fund loans for green initiatives, like solar panels and energy-efficient home improvements, allowing Tandem to earn revenue through interest on these loans. A key feature of Tandem is its app, Loop, which enables users to easily share and split money with friends and family, enhancing the banking experience. Tandem stands out from competitors by prioritizing sustainability in its financial offerings and has received positive recognition, including an 'Excellent' rating on Trustpilot. The company's goal is to make green living more accessible and to support customers in making sustainable financial choices.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$164.3M

Headquarters

Blackpool, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing interest in sustainable finance boosts demand for Tandem's green financial products.
  • UK's net-zero carbon goal increases incentives for Tandem's home improvement loans.
  • Rising EV adoption aligns with Tandem's green motor finance offerings.

What critics are saying

  • Increased competition from fintechs offering similar green finance products threatens Tandem's market share.
  • New leadership may lead to strategic shifts disrupting current operations.
  • Fluctuating interest rates could impact profitability of Tandem's green loans.

What makes Tandem Bank unique

  • Tandem focuses on green finance, promoting sustainable living through its financial products.
  • The company uses customer deposits to fund loans for eco-friendly home improvements.
  • Tandem offers a unique app, Loop, for easy money sharing among friends and family.

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Benefits

Paid Vacation

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

INACTIVE