Global Thought Leadership Director

Cloudbeds rolls out data intelligence tool for hotel groups. The tool integrates into Cloudbeds and uses live operational data to power its insights. Hospitality management system provider Cloudbeds has launched Cloudbeds Insights, a reporting and data intelligence tool aimed at large hotel groups and multi-property operators seeking tighter control over their operational data. The tool is embedded within the existing Cloudbeds platform and uses the same real-time data that underpins daily property operations. This allows hotel groups to track performance, review changes, and move directly into relevant operational workflows without switching systems or waiting for scheduled data updates. For hotel groups and management companies with more advanced requirements, a new Data API extends Cloudbeds data into wider technology environments. Instead of keeping analytics within a single reporting interface, the API lets customers feed operational data into the systems and workflows that support decision-making across the business. The Data API gives access to information on reservations, guests, rates, occupancy, payments, distribution, channel performance, and property operations. Hotel companies can synchronise this data with warehouses, analytics platforms, financial tools, and internal applications, combine it with other data sources, and build reporting and analysis tailored to their portfolio. According to Cloudbeds, integrating the platform, APIs, reporting tools, and hospitality data model into one system provides hotels with a "more direct and reliable connection" to their information. Cloudbeds co-founder and chief operating officer Richard Castle said: "Hotel groups run on decisions made in the moment. They need live access to their data, the flexibility to use it across the systems that run their business, and the ability to act on it without delay. "Cloudbeds Insights brings those capabilities together in one connected platform. Because we own the technology and data stack end to end, we can give growing hotel businesses a more reliable foundation for reporting, analytics, and decision-making." Alongside the Data API, Cloudbeds Insights includes native reporting features and a Custom Builder within the Cloudbeds platform. The company added that hotel teams can use prebuilt reports, set up customised dashboard-style views, and share information across the organisation, all drawing on the same real-time data. Give your business an edge with its leading industry insights.

Cloudbeds has launched Insights, a reporting and data intelligence product for large hotel groups and multi-property operators. The system provides real-time reporting within Cloudbeds' hospitality management platform, allowing users to monitor performance and access operational workflows without switching systems. The product includes a Data API that extends operational data across broader technology environments. Hotels can synchronise information on reservations, guests, rates, occupancy, payments, and channel performance with data warehouses, analytics platforms, and financial systems. Cloudbeds Insights features native reporting and Custom Builder tools, enabling teams to access prebuilt reports and create tailored dashboard views. Users can move directly from reports to relevant records, make updates, and return to refreshed views within the platform. The system aims to give hotel groups consistent, real-time access to business data across operations, distribution, and revenue management.

Cloudbeds launches Insights, setting a new standard for real-time hotel reporting and enterprise data access. Cloudbeds Insights gives large hotel groups and multi-property operators real-time reporting inside Cloudbeds, with the flexibility to connect the same trusted data to their preferred analytics tools, data infrastructure, and business systems. SAN DIEGO - July 23, 2026 - Cloudbeds, the hospitality management system built for ambitious hoteliers, today introduced Cloudbeds Insights, a new reporting and data intelligence product designed to give large hotel groups and multi-property operators greater control over how they access, analyze, and use data across their business. Unlike reporting tools that sit outside a hotel's core operating platform, Cloudbeds Insights is built directly into Cloudbeds and works from the same real-time data used to run daily operations. Hotel groups can monitor performance, investigate changes, and move directly into the relevant operational workflow without switching systems or waiting for scheduled data refreshes. For hotel groups and management companies with advanced data needs, the new Data API extends Cloudbeds data across their broader technology environment. Rather than limiting intelligence to a single reporting interface, it allows customers to bring trusted operational data into the systems and workflows that support decisions across the business. The launch reflects a broader shift across hospitality: as hotel businesses grow, data becomes part of the infrastructure connecting portfolio strategy, financial planning, commercial performance, daily operations, and emerging AI use cases. Yet many organizations still rely on fragmented sources, scheduled refreshes, and disconnected reporting layers, making it harder to establish a consistent view of the business, respond quickly, and scale with confidence. The Data API provides access to information across reservations, guests, rates, occupancy, payments, distribution, channel performance, and property operations. Hotel businesses can synchronize that data with warehouses, analytics platforms, financial systems, and internal applications, combine it with information from other sources, and build reporting and analytics around the specific needs of their portfolio. Because Cloudbeds brings the platform, APIs, reporting experience, and hospitality data model together in one system, hotels benefit from a more direct and reliable connection to their data. Key metrics such as RevPAR, ADR, occupancy, booking windows, payments, and channel performance are built into the product from the start. "Hotel groups run on decisions made in the moment. They need live access to their data, the flexibility to use it across the systems that run their business, and the ability to act on it without delay," said Richard Castle, co-founder and COO of Cloudbeds. "Cloudbeds Insights brings those capabilities together in one connected platform. Because we own the technology and data stack end to end, we can give growing hotel businesses a more reliable foundation for reporting, analytics, and decision-making." Alongside the Data API, Cloudbeds Insights includes native reporting and Custom Builder within the Cloudbeds platform. Hotel teams can access prebuilt reports, create tailored dashboard-style views, and share information across the organization while working from the same real-time data. Operational teams can move directly from a report into the relevant reservation or guest record, investigate an issue, make an update, and return to a refreshed view without leaving Cloudbeds. This creates a direct connection between reporting and the day-to-day workflows that influence portfolio performance. With Cloudbeds Insights, hotel groups can work from a consistent, real-time view of their business, act directly inside Cloudbeds, and extend the same trusted data across the systems that support reporting, planning, analysis, and growth. The result is a faster, more connected path from data to decision and from insight to action.