Who we are

Here at Acqueon we are continuously innovating the way business is done in call centers. From our rich data platform to our intelligent workflows, Acqueon’s Revenue Execution Platform lets customer-centric brands orchestrate campaigns and proactively engage with consumers to maximize the potential of every customer conversation. Using voice, messaging, and email channels, Acqueon is trusted by over 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

What we are looking for

We are looking for an innovative and mission-driven Developer - EPIC Integrations to help design, develop, and maintain integrations between our call center software and EPIC systems. In this role you will work closely with product managers, implementation engineers, and other developers to build reliable and scalable integration solutions. The ideal candidate in this role will have experience working with EPIC APIs and has been a part of delivery and/or implementation functions for SaaS solutions.

As a Developer - EPIC Integrations in Acqueon you will

• Work with a team of strong developers, working on large-scale, complex, and cutting-edge systems.
• Develop and maintain integrations between Acqueon’s platforms and EPIC’s EHR systems using HL7 and other industry standards.
• Collaborate with technical and product teams to define integration requirements and architecture.
• Write clean, maintainable code to interface with EPIC systems, focusing on scalability and performance.
• Document integration processes, code, and workflows clearly and thoroughly to ensure successful handoffs to other teams and future developers.
• Operate with scale and speed, amidst flux in the fast-paced environment.
• Manage the development and delivery of complex features from design to production according to product requirements.
• Ensure that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards.

As a Developer - EPIC Integrations in Acqueon you will need

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred.
• 3-7+ years of development experience working with EPIC or other similar EHR platforms.
• Deep understanding in Dotnet, Python, or Java.
• Deep understanding of AWS and Google gateways.
• Understanding of Healthcare technology practices.
• Experience in developing scalable, concurrent, low-latency, and fault tolerant systems.
• Previous experience of working with other international R&D teams, product management, and support teams.
• Willingness to work in a fast paced, and driven team in a context-switching environment.
• Expertise in highly transactional, large relational, and complex systems.
• Strong object-oriented design skills and an uncanny ability to design intuitive modules and class-level interfaces.
• Strong technical competence with a track record of individual technical accomplishments.
• Ability to work onsite or hybrid in Acqueon’s Dallas location if possible.

This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industry’s fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.