This position is contingent upon contract award. Hiring for this position will proceed only if BGMG receives the award.
Position Summary
The Amenity Services Coordinator supports the planning and day-to-day coordination of shared amenities in a federal office building, including conference and meeting spaces, audio/visual support, and building event logistics.
Key Responsibilities

Evaluate amenity spaces and services and collect requirements from building ownership and tenants
Provide audio/visual, technology, and concierge support for conferences, meetings, and events
Coordinate and schedule use of shared conference rooms, the hearing room, and the auditorium
Monitor demand and capacity for shared amenity spaces on an ongoing basis
Develop service descriptions, procedures, and tenant-facing guidance for amenity use
Support development of performance measures for amenity services

Required Qualifications

Bachelor's degree, from an accredited institution
4 years of logistics, tenant services, concierge, audio/visual and technology support, or workplace services experience
Experience coordinating multiple service providers on time-sensitive requests
Strong documentation and customer service skills
Working familiarity with conference room and event scheduling systems
Ability to pass a federal security investigation for unescorted building access

Location: Washington, DC 20548 (onsite presence required)
Schedule: Core business hours, Monday through Friday, excluding federal holidays
Employment Type: Full-time, contingent upon contract award
Security: Selected candidate must pass a security investigation for unescorted building access; an existing federal clearance may be submitted for review in place of a new investigation

Amenity Services Coordinator

BETA Systems International