Billing Analyst

Job Description

Position Summary
The Billing Analyst ensures billing accuracy and resolves discrepancies. This role analyzes billing data, identifies trends, and prepares reports for senior management. Additionally, the Billing Analyst develops policies, drives process improvements, ensures compliance with regulations, supports audits, communicates with customers, and collaborates with cross-functional teams. This role also involves managing system integrations, verifying billing accuracy, and handling job scheduling.

Tasks and Responsibilities
• Billing Accuracy and Dispute Resolution
• Manage activities that support billing accuracy; resolve billing discrepancies and disputes.
• Data Analysis and Reporting
• Analyze billing data, identify trends, and prepare detailed reports for senior management.
• Process Improvement and Project Management
• Develop and maintain policies and procedures, drive process improvements and recommend strategic solutions, and provide project management support.
• Compliance and Audit Support
• Ensure compliance with regulations and standards and support internal and external audits.
• Customer Communication and Collaboration
• Maintain communication with customers regarding billing issues and collaborate with cross-functional teams.
• Systems Management and Billing Verification
• Manage system integrations and scheduling, verify billing accuracy, and support system testing and issue resolution.

Qualifications, Skills and Abilities
• Bachelor's Degree in business Finance, statistics, or related field
• 3+ Years of analytical experience in a business environment required
• Experience working with business information systems, including SAP, Peoplesoft, Oracle or similar.
• Experience querying from applications.
• Demonstrated ability to analyze and interpret data and to identify relevant issues in solving business problems.
• Demonstrated ability to effectively communicate complex messages, both verbally and in writing, to diverse audiences at all organization levels.
• Proven ability to use computer software and applications, including Microsoft Office, to share, retrieve, research and present business information.
• Demonstrated ability to successfully handle daily deadlines and multiple projects with competing deadlines.
• Demonstrated ability to work independently and exercise discretion when making business decisions.
• Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers.
• Demonstrated ability to present ideas logically and concisely to diverse audiences, both verbally and in writing

We offer a competitive salary range of $78,000 to $113,250 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply 

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provides affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.