About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job: 

In this critical role you will split your time between recruiting coordination (scheduling interviews, administrative support for the recruitment process) and owning full cycle recruitment for high volume hiring of customer experience agents. Your time will be divided based on hiring projections to ensure you have ample time to support various business priorities. This role requires coming into our Brooklyn, NY office 3 days a week (Tuesday, Wednesday and Thursday). 

What You’ll Do:

• Support a team of recruiters with recruiting coordination including candidate communication, coordinating interviews, hosting in person interviews (approximately 50% of the role)
• Own full cycle recruitment for our customer experience agents. In general, we are forecasted to hire 10-20 part time agents per month for the rest of the year (50% of the role) 
• Become engrossed in the recruitment process, building relationships with the internal team and cross functional stakeholders / hiring managers to build rapport, understand business needs and develop proactive solutions to recruitment needs and challenges 
• Prioritize a positive candidate and stakeholder experience, ensuring smooth and consistent communication and business processes
• Gather feedback from CX management, training and HRBPs to continuously improve the CX Agent hiring process to ensure we hire quality agents and meet the needs of the business
• Maintain impeccable records, ensuring documentation of process and communication in our ATS, Greenhouse and project management system Asana
• Stay on top of industry trends, tools, resources and best practices and introduce new solutions that would uplevel our current processes for customer experience hiring and recruiting coordination   

About You:

• 1+ years of prior recruitment experience 
• Relevant work experience in a startup, ecommerce and/or technology based company
• Astute understanding of high volume recruitment and what makes it unique 
• Proven ability to thrive in a fast paced environment and demonstrated ability to juggle multiple competing tasks and pivot quickly
• Demonstrated proficiency in communication and the ability to effectively partner with various stakeholders throughout the organization
• Must be able to appropriately handle confidential information and use best judgment for sharing information
• Proficiency in Greenhouse, Google Suite, Asana and Slack preferred

Benefits:

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
• 401k match - an investment in your future.
• Company wide events and outings - our team spirit is no joke - we know how to have fun!
• Hybrid Work - our corporate employees have the option to work remotely 2 days a week, in accordance with Company policies.

COVID-19 VACCINE REQUIREMENT:

RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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The anticipated base salary for this position is $60,000-$75,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.