Full-Time

Workday Solutions Associate

Zip

Zip

201-500 employees

Intake-to-procurement software

Data & Analytics

$70000 - $100000

OTE, Equity

Junior, Mid

Remote in USA

Required Skills
Communications
Excel/Numbers/Sheets
Requirements
  • 2-3 years of experience working as an analyst, associate, project manager or supporting key customer and stakeholder relationships, ideally within the B2B SaaS or procurement space.
  • Certified in Workday Finance. Experience in Workday Procurement is a plus.
  • Fantastic communication and documentation skills
  • Extreme attention to detail and pride yourself in being incredibly proactive
  • Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
  • Comfortable with software configuration (not necessarily technical skills, which would be a plus)
Responsibilities
  • Support Zip Solutions Consultants on the end-to-end implementation process for new customers
  • Support onboarding tasks for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
  • Complete key configuration tasks for existing customers to increase overall adoption of Zip
  • Create documentation and maintain an internal knowledge base
  • Manage work across multiple customers, requiring task prioritization and on-time delivery
  • Collaborate closely with the product and engineering teams to determine which customer requests to support and set expectations with customers
  • Continuously improve the post-sales processes to help customers accelerate the time to value

Company Stage

Series C

Total Funding

$181.1M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

25%

2 year growth

255%

Benefits

📈 Start-up equity

💸 401k plan

🦷 Full health, vision & dental coverage

🍽️ Catered lunches & dinners

🚍 Commuter benefit

🚠 Team building events & happy hours

🌴 Unlimited PTO

💻 Shiny new Apple equipment

🪑 Generous office stipend for remote employees