Sales Operations Leader

Overview

At Eagle Foods we are builders.  We are builders of brands, categories, and people.  Eagle Foods enjoys a rich heritage with brands that have proven category leadership for more than 150 years.  Eagle is a diversified food company producing and marketing sweetened condensed and evaporated milk, snacks and convenient meal solutions products.  As a company, Eagle Foods is passionate about fostering an entrepreneurial spirit that boldly builds better people and better brands while focusing on the positive impact our company, our products and our people have on the world.  Eagle Foods has a bold family of brands that consumers have come to rely on for decades, including Eagle Brand® Sweetened Condensed Milk and Evaporated Milk, Magnolia® Sweetened Condensed Milk, PET® Milk, Popcorn Indiana, Cretors Popcorn, Helper and Suddenly Salad.  Eagle Foods products are marketed and distributed across all U.S. retail channels, including grocery stores, club stores and mass-merchandisers, as well as foodservice and export, U.S. military, and private label business.

Responsibilities

Job Description Summary

The Sales Operations Leader – Private Label is responsible for turning our private label strategy into on-time, profitable execution. You will partner closely with the Director of Private Label Sales, Commercialization, Finance, Supply Chain, and key customers to deliver sales and profit targets. This role owns the daily operational cadence of the business, from RFPs and forecasts to trade expenditure, reporting, and communication with both customers and internal stakeholders.

Essential Functions

• Lead execution of the private label strategy by coordinating all internal functions required to bring products to market (Sales, Commercialization, Supply Chain, Finance, Customer Service, Logistics).
• Serve as the primary point of contact for assigned customers on private label initiatives, including RFPs, new product proposals, and new item setup.
• Own communication between the Commercialization team and customers for new private label items, from initial proposal through first shipment.
• Lead the trade spend management process: set up and manage promotions, validate and clear deductions, and ensure sales forecasts reflect current trade activity in the trade management system.
• Own the forecasting process: build and update customer forecasts using customer reports, shipment history, and consumption data; provide timely updates to Supply Planning and Production teams.
• Partner with customers during Fall Bake and other key seasons on production scheduling, forecasting, and inventory management, with a focus on maximizing sales while minimizing freight and warehousing costs.
• Develop and maintain sales reporting (e.g., Power BI dashboards and reports) and distribute timely insights to key business stakeholders.
• Lead the annual budget development for the Private Label business, reconciling top-down management targets with bottom-up customer/SKU forecasts.
• Co-lead Private Label P&L oversight with the Sales Director and Finance/Commercialization teams, including customer pricing reviews, SKU rationalization, and customer/SKU level profitability analysis.
• Facilitate day to day communication between customers, internal departments, and brokers regarding pricing, service levels, orders, shipments, and payment reconciliation.

Qualifications

Minimum Qualifications and Experience

• Bachelor’s degree or similar experience required.
• 1+ years of experience within a CPG organization.
• Experience in sales, sales operations, customer service, or customer-facing roles preferred.
• Strong working knowledge of finance, shipment, and consumption data and how they interrelate.
• Demonstrated excellence in organization, collaboration, multi-tasking, and driving results in a fast-paced environment.

Specific Competencies

• Proficiency in Microsoft Office
• Strong organization skills, with an emphasis on prioritization and managing multiple deadlines.
• Results orientation and ownership mindset.
• Clear, concise verbal and written communication skills.
• Ability to work cross functionally and build strong relationships across Sales, Commercialization, Logistics, Customer Service, and Finance.
• Analytical capability to interpret data, draw meaningful conclusions, and translate insights into action.

Work Environment

• Office based role with regular interaction across departments and with external customers and brokers.
• Travel based on the needs of the business (10-25%).

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Eagle Foods will provide reasonable accommodation to allow an employee to perform the essential functions of the job.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing tasks and responsibilities of the job.

This role is designated as remote with some travel included however, candidates must have a reliable internet connection and a dedicated workspace that supports productivity and confidentiality.  

Additional equipment may be required to follow all safety rules and procedures by working safely and ensuring the safety of others.

Equal Opportunity Statement: Eagle Foods is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eagle Foods also prohibits harassment of applicants or employees based on any of these protected categories. It is also Eagle Food’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.