FSQA Manager

Location: 3520 Laird Road, Mississauga, ON, Canada

Schedule: Tues to Sat (7:30 am to 4:00 pm) - may vary based on business needs 

Role Type: Full-time, permanent, salaried

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our GTA Ready-to-Eat meals manufacturing facility. Reporting to the Director of FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the site Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (4 salaried direct reports and a group of hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the to ensure smooth operation of weekly production, fulfillment and delivery.
• Responsible for leading, development, maintenance, and implementation of HACCP program along with implementation of food safety and quality policies / procedures required for GFSI audit standards (BRC).
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process/CCP deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare the team on-site for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.
• Work in compliance with OH&S acts and regulations
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer
• The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences or related field of study
• At least 4 years’ experience in a high risk food manufacturing environment with proven experience in managing a high performing team.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans in RTE/high risk production environment.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must!

What you’ll get in return:

• Competitive salary and health benefits
• 75% off a HelloFresh/Chefs Plate subscription or 50% off a Factor subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn’t quite match what you’re looking for, but you’d like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We’d love to hear from you!

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