Solutions Engineer
Posted on 2/26/2024
OTA Insight

501-1,000 employees

Empowering smarter revenue, distribution and marketing decisions
Company Overview
From the very beginning in 2012, OTA Insight’s vision is to provide user friendly revenue management tools, as well as becoming the global leader in data intelligence for the hospitality industry. Since then, OTA Insight has won many industry awards and is named UK's 17th fastest growing private technology company in the The Sunday Times Fast Track Hiscox #TechTrack100. OTA Insight has grown to become the preferred revenue management solution for over 60,000 independent, local and global chain properties in more than 185 countries, supported by 300+ stellar employees.
Consumer Goods
Data & Analytics

Company Stage

Series B

Total Funding

$113.1M

Founded

2012

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

↑ 42%

1 year growth

↑ 62%

2 year growth

↑ 125%
Locations
Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Salesforce
Data Analysis
CategoriesNew
Sales & Account Management
Requirements
  • Strong comprehension of integration methodology, data transfer, solution architecture and solution implementation
  • Functional knowledge and understanding of hospitality concepts including revenue management, data analytics and big data
  • Functional understanding of other hospitality tech including RMS’s, PMS’s, CRS and distribution methods
  • A proven track record of technical solution development
  • Experience managing the completion of RFP’s and RFI’s
  • Project management experience and proficiency on resources and time planning estimation
  • Ability to build Solution Diagrams
  • Strong understanding of SaaS and DaaS delivery models, value propositions
  • Expertise in the effective use of Salesforce
Responsibilities
  • Attend meetings with potential clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution
  • Provide technical solutions in a professional manner and to agreed timeframes
  • Create and confidently deliver technical presentations internally and externally
  • Deliver training on solutions and provide product support to customers, partners and internal stakeholders
  • Create internal design configuration documentation, including diagrams with technical explanations
  • Liaise with implementation, support and success teams to ensure all solutions are deliverable and timing is achievable
  • Work with Product Management to feedback on issues with current products and provide input around new products
  • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
  • Perform technical development for bespoke solutions as part of a design and development framework
  • Able to understand business drivers and risks involved to the customer and be able to map our solutions to their needs
  • Sell technical solutions to the customer with professionalism and enthusiasm
  • Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s
  • Adhere to the Company’s Quality and Business Proc
  • Be able to demonstrate all of our products and services
  • Lead RFP and RFI responses
  • Must be able to juggle multiple priorities at the same time
Desired Qualifications
  • Experience in the hospitality industry
  • Experience in a similar sales or technical role
  • Experience with RFP and RFI responses
  • Experience with Salesforce
  • Experience with SaaS and DaaS delivery models