Previous IT Service Desk experience including experience investigating and supporting end user technology including hardware, printers, phones, and software
Active Directory experience including password reset and basic user and security administration
Experience with laptop reimaging
Proficient in Microsoft Office applications including MS Outlook
Excellent communication and strong customer service skills
Job Description
MUST HAVE:
Previous IT Service Desk experience including:
Experience investigating and supporting end user technology including hardware, printers, phones, and software
Active Directory experience including password reset and basic user and security administration
Experience with laptop reimaging
Proficient in Microsoft Office applications including MS Outlook
Excellent communication and strong customer service skills