Full-Time
Assistant Store Manager Operations
Posted on 11/7/2024
Dick's Sporting Goods
10,001+ employees
Retailer of sporting goods and apparel
Entry, Junior, Mid
Gahanna, OH, USA
- 1-3 years of retail management experience (or customer-focused experience)
- Strong problem-solving ability and analytical skills
- Flexible availability – including nights, weekend, and holidays
- Responsible for managing the day-to-day operational aspects of their store department.
- Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
- Actively recruits in the community and supports opportunities for teammates to give back to their community.
- Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
- Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
- Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
- Transparently communicates and finds creative ways to build an engaging environment for the team.
- Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
- Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.
Company Stage
IPO
Total Funding
N/A
Headquarters
Coraopolis, Pennsylvania
Founded
N/A
Simplify's Take
What believers are saying
- The extension of partnerships, like with the University of Tennessee Athletics and Synchrony, highlights DICK'S Sporting Goods' strategic growth and customer loyalty initiatives.
- Opening next-generation stores, such as the 80,000 square foot location in Minneapolis, demonstrates the company's commitment to innovation and enhancing customer experience.
- Strong financial performance, as evidenced by beating Wall Street targets, indicates robust business health and potential for growth.
What critics are saying
- Economic uncertainties have led to a reduction in seasonal hires, which could impact customer service during peak shopping periods.
- The recent cyberattack poses risks to customer trust and data security, potentially affecting the company's reputation.
What makes Dick's Sporting Goods unique
- DICK'S Sporting Goods combines a strong physical retail presence with a robust online platform, setting it apart from competitors who may focus solely on one channel.
- Their ScoreCard loyalty program and financing options like 0% APR through Affirm enhance customer retention and satisfaction, providing a competitive edge.
- The company's commitment to social responsibility and community engagement, such as aiding Hurricane Helene victims, strengthens its brand image and customer loyalty.
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