The Role

GeneDx, the world’s leading genomic diagnostics company, is seeking an experienced Epic analyst to support launch of our Epic Aura integration, and then maintain and support the Epic application through ongoing customer integration projects.

In this role, you will own and maintain GeneDx’s Epic application, ensuring all configuration, security, and user requirements meet the needs of our end users and our business. You will be a key player in customer integration projects, enabling set-up, testing, and troubleshooting throughout the project lifecycle as well as post-live production support.

You will work with commercial team counterparts to understand customer workflows, as well as with product and engineering teammates to ensure epic data interfaces work seamlessly with our internal LIMS. You will report directly to the Head of Engineering Productivity, on a team of about 5 –7 other analysts and system administrators within the Product and Tech organization.

Experience, Traits, and Skills

2+ years of experience working with Epic applications
Active Epic Ambulatory certification is required
Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
Familiarity with healthcare data models and standards, like HL7ca and FHIR
Highly organized, with a demonstrated technical project management experience
Strong communication skills, both written and verbal
High intellectual curiosity and obsession with understanding and solving customer needs
Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
Experience with genomics labs is a plus

Responsibilities

Act as the primary point of contact for Epic Ambulatory application needs.
Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.

Objectives

Epic Aura is planned, scoped, and launched at GeneDx within your first year.
Enable smooth and swift Epic Aura integration projects with 5 new customers quarterly.
Troubleshooting for live Epic-integrated customers is efficient and effective.

Pay Transparency, Budgeted Range

$78,408—$104,544 USD

Science - Minded, Patient - Focused.

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most.

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

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Benefits include:

Paid Time Off (PTO)
Health, Dental, Vision and Life insurance
401k Retirement Savings Plan
Employee Discounts
Voluntary benefits

GeneDx is an Equal Opportunity Employer.

All privacy policy information can be found here.

Compensation Overview

The Role

Experience, Traits, and Skills

Responsibilities

Objectives

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