INACTIVE
Full-Time
Process Change Manager
Posted on 3/11/2024
AI-driven creative transformation for marketing
Consulting
Fintech
Expert
Toronto, ON, Canada
Required Skills
Communications
Workday HRIS
Requirements
- Min 10 yrs. experience with preference for HR, IT or other corporate function
- Process engineering experience is a must - includes design, mapping & SOP development
- Workday HCM or other HCM Cloud experience strongly preferred
- Technical deployment experience and understanding of technology required
- Experience working in a complex agency environment is preferred.
- A solid understanding of how people go through a change and the change process
- Experience with large-scale, complex organizational change efforts
- Experience and knowledge of change management principles, methodologies and tools
- Exceptional communication skills - both written and verbal
- Excellent active listening skills
- Ability to influence others and move toward a common vision or goal
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward-looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
Responsibilities
- Manage core end-to-end People process design activities for Joiner / Mover/ Leaver for the WPP global People organization and its operating companies
- Partner with 3rd parties for operating model & related business processes to provide POV and insights into best practices and work performed is consistent with WPP’s Ways of Working model
- Partner with agency People Process Owners & Process Stewards to develop business processes and requirements which streamline current business processes, leveraging Workday HCM with a view to simplifying and standardizing across operating companies
- Work with the WPP and agency People key stakeholders across agencies to incrementally design and roll-out the People Ways of Working for People Operations, enabled by Workday and other technology platforms
- Partner closely with People HCM Technology team and Comms, Change & Training team to ensure alignment on the build/ development cycle and timeline
- Act as the global champion, providing coaching to Process Stewards on process design and change management tools to embed a continuous improvement mindset to teams who own the processes in our Global People teams
- Key contributor of process design and maintaining global standards for documentation (eg. SOP templates, user journey maps, training materials)
- Partner with Deployment Lead to ensure agencies are operationally ready for milestone activities and escalate to the Program team any upstream/ downstream dependencies that may impact end to end business processes
- Manage change impact assessments for agencies partnering with Process Stewards & Deployment Leads, identifying critical points of intervention & key messages which can be leveraged by the Comms, Change & Training team
- Partner with CCT team on strategy & plans to ensure adoption of new processes, roles & technology
- Continue to partner with Process Owners and People Operations leaders to diagnose change impacts and develop appropriate methods for intervention to drive adoption.
As a leader in the creative transformation domain, this company boasts a deep integration of AI technologies to enhance marketing creativity and personalization significantly. This approach not only sets new industry standards but also fosters a culture of innovative collaboration among its teams. Its emphasis on technology-driven solutions positions it ideally for those eager to work in a forward-thinking environment that continuously pushes the envelope in effective marketing strategies.
Company Stage
N/A
Total Funding
N/A
Headquarters
, United Kingdom
Founded
2015
Growth & Insights
Headcount
6 month growth
↓ -12%1 year growth
↓ -21%2 year growth
↓ -24%INACTIVE