Product Technician

Product Technician

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

HPE Financial Services - Technology Renewal Operations are at the heart of HPE’s market-leading Circular Economy strategy. We have over 20 years’ experience in the sustainable management of IT equipment. Our facilities are designed to refurbish and remarket preowned equipment. The variety of equipment is diverse, from 25-year-old legacy to current generation HPE Products and Solutions. The successful candidate will form part of a compact, agile, and adaptive engineering team working within the manufacturing operation.

The role requires an experienced, creative, and self-motivated individual who would enjoy the daily challenge of a fluid environment filled with technology and its associated challenges.  You will become involved in everything from the physical to the systemic.

The role is critical to the success of the asset management business, providing operational support, you will be directly responsible for the sustaining activities required to ensure process and product lines run unimpaired.

Responsibilities and Duties:

• Direct responsibility for the sustaining activities required to ensure process and product lines run unimpaired
• Provides escalation support, working to ensure that the operation meets or exceeds its metrics
• For sustaining activities - Identify, define, document and implement opportunities to drive process changes that would improve quality, capacity, capabilities and reduce business costs
• For new product or process introduction - Participation in the definition, documentation and introduction of strong processes, process controls and quality systems in response to new opportunities
• Monitors and responds to requests for information sent to the business group mailbox
• In-process audits to ensure operational compliance
• Produces excel based reports to track key operational metrics
• Executes key processes that require engineering level resource
• Collaborates and communicates with management and internal functions regarding process and standards compliance, recording and reporting issues, and recommendations for problem resolution
• Provides guidance and mentoring to less-experienced staff members

Preferred knowledge and skills required:

• 3+ years' experience working in a similar role within a manufacturing or service environment
• Demonstrated ability to work as a team member
• Competency in Microsoft Word and Excel products
• Demonstrable documentation skills
• Self-motivated and proactive with demonstrated creative and critical thinking capabilities
• Ability to solve problems within tight time-constraints
• Able to work well under stress, both internally and across functions while displaying excellent time management skill
• Proven record of out-of-hours business support and commitment
• Advantageous to have experience in Business ERP systems such as SAP or MSFT Dynamics 365

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Business Processes, Circuit Boards, Cloud Based Services, Coaching, Creativity, Critical Thinking, Debugging, Design, Design Thinking, Electrical Systems, Electric Circuits, Empathy, Equipment Testing, Follow-Through, Group Problem Solving, Growth Mindset, Independent Judgment, Intellectual Curiosity (Inactive), Long Term Planning {+ 9 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#unitedkingdom#manufacturing, #supplychain, #technologyandsoftware

Job:

Technical

Job Level:

Core

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.