Assistant Manager

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Thank you for your interest in joining the University of Wyoming.  Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

Why Choose Us?

At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:

Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.

Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.

Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.

Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.

Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary.

JOB TITLE: 

Assistant Manager - Vending Services

JOB PURPOSE:   

Support the operational, personnel, and financial activities of Vending Services. Oversee and perform routine maintenance, troubleshooting, and repair of vending machines. Assist in managing day-to-day operations to ensure efficient service delivery, equipment functionality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate with manager to oversee daily operations and maintain operations records.
• Serve as acting manager during shift coverage or in the absence of the Vending Services Manager to ensure continuity of operations.
• Assist with management of student employees to include assigning routes and schedules, hiring, discipline, etc.  Ensure accuracy on time entry.
• Troubleshoot and diagnose complex mechanical and technical issues with vending machines to ensure timely and effective repairs. Maintain records and monitor vending machines. 
• Perform parts replacements and make necessary software adjustments to complete vending machine repairs and restore full functionality. Maintain training materials for machine repair procedures.
• Receive deliveries and oversee staff in the verification and check-in of delivered goods.
• Provide training on the use of internal software and devices; troubleshoot user issues to ensure effective system utilization.
• Assist with warehouse operations and inventory management, including tracking and organizing spare parts for vending machine maintenance and repairs.
• Provide maintenance and technical support for laundry service equipment to ensure reliable operation and minimal downtime.
• Provide customer service in person, over the phone and via email with internal customers and external suppliers and vendors.

SUPPLEMENTAL FUNCTIONS:

• Perform miscellaneous job-related duties as assigned.
• May be required to serve as a backup delivery driver as needed to support operations.

COMPETENCIES:

• Attention to Detail
• Work Prioritization & Management
• Analysis/Problem Identification 
• Quality Orientation 
• Initiative 
• Organization

MINIMUM QUALIFICATIONS:

Education:  Associate Degree

Experience:  2 years' work-related experience or equivalent combination of education and experience

Required licensure, certification, registration or other requirements:Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy. 

DESIRED QUALIFICATIONS:  

• Experience with vending machine repair and maintenance, or technical knowledge in refrigeration and electrical systems.
• Demonstrated supervisory or team leadership experience.
• Familiarity with food safety regulations, sanitation practices, and proper handling procedures for packaged foods and beverages.

Knowledge of:

• Policies and practices of a wide range of supply vendors.
• Campus department locations. 
• Supplies, equipment, and/or services ordering and inventory control.
• Customer service standards and procedures.
• Product ordering and rotation practices and procedures.
• Record keeping practices and procedures.
• Inventory control methods, processes, and procedures.
• Traffic patterns for vending machine placement.

Skills and Abilities to:

• Supervisory skills.
• Effectively communicate, both orally and in writing.
• Move objects weighing up to 50 pounds regularly.
• Read, understand, follow, and enforce safety procedures.
• Drive motor vehicles.
• Follow routine verbal and written instructions.
• Make independent, management and routine procedural decisions.
• Identify and resolve routine operational problems.
• Maintain thorough and accurate records.
• Work effectively with a wide range of constituencies in a diverse community. 
• Resolve customer complaints or concerns.  

WORKING CONDITIONS: 

Standard office and warehouse environment; regular travel throughout campus; occasional operation of University vehicles, may operate vending machines or other warehouse equipment as needed.

REQUIRED APPLICATION MATERIALS: 

Complete the online application.  The department additionally requests candidates upload the following document(s) for a complete application:

1. Cover letter
2. Resume or C.V.
3. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

WORK LOCATION: 

On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

HIRING STATEMENT/EEO:  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [email protected]. 

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/