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Intern, Commercial Enablement
Posted on 5/17/2022
New York, NY, USA
Experience Level
Desired Skills
  • Prior work experience demonstrating ability to organize information, plan events (trainings) and manage through to completion
  • Strong organizational skills and attention to detail
  • Strong communication skills including grammar, tone and recognizing different styles for Slack, email, word doc responses and powerpoint presentations
  • Experience working with Powerpoint/Google Slides, MS Word/Google Docs
  • Understanding of taxonomy structures and how to organize content
  • Prepare and monitor basic reporting on commercial team engagement metrics
  • Learn systems to gather data for reporting: email open rates/click through rates, training attendance (webinar/recording views), learning system module completions, etc
  • Compile into a report within google sheets
  • Draw inferences from the data and share via a google slides dashboard on a weekly (eventually monthly) basis
  • Work with Commercial Strategy, CSM & Sales Enablement to understand key priorities needed to achieve the Commercial Team target numbers and integrate that input into the planning of Commercial Team Training
  • Educate contributing teams on purpose, process & stakeholders (people involved in aligning that topics can make the agenda)
  • Coordinate schedule of proposed content with anticipated bookings/revenue, attach & renewal drivers
  • Manage content review process
  • Work with Sales & CSM Enablement to ensure content meets minimum requirements
  • Host the Training session and manage attendees, communications promoting the session and coordinate participation from the speakers
  • Recommend format & segments to enhance the community feel of the session
  • Document questions/answers during the session
  • Post and manage trainings & recordings on relevant channels
  • Manage the overall Field Team Newsletter
  • Align with corporate internal communication calendar for messaging cadence
  • Gather inputs and align prioritization of content with key stakeholders, including Commercial Enablement and Commercial Strategy
  • Redesign layout of Field Team Newsletter to make it clearer and more consistent to find relevant content
  • Ascertain what ability we have to provide metrics on readership
  • Assist with implementation of relevant Commercial Enablement content across relevant platforms (learning systems, intranet, content managements systems, etc.)
Company Overview
LiveRamp is the leading data connectivity platform for the safe and effective use of data.