Note: 3 - 6 month internship starting ASAP
LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world. Our platform powers insights and experiences centered around the needs of real people, and in ways that keep the Internet open for all. LiveRampers thrive on building together with curiosity and humility—and have a good bit of fun along the way. We’re always looking for smart, kind, and creative people to grow our team and impact.
Mission: LiveRamp makes it safe and easy for businesses to use data effectively.
The Senior Associate, Commercial Enablement Communications resides within our Commercial Strategy & Excellence group, working in close alignment with LiveRamp’s commercial organization. You will be responsible for collaborating with all aspects of our Commercial Strategy & Excellence teams to plan and deliver core communications to our teams. This requires strong planning and communication skills to ascertain our team needs, cultivate deep relationships across our organization, and communicate with key stakeholders.
You will:
- Prepare and monitor basic reporting on commercial team engagement metrics.
- Learn systems to gather data for reporting: email open rates/click through rates, training attendance (webinar/recording views), learning system module completions, etc.
- Compile into a report within google sheets.
- Draw inferences from the data and share via a google slides dashboard on a weekly (eventually monthly) basis.
- Work with Commercial Strategy, CSM & Sales Enablement to understand key priorities needed to achieve the Commercial Team target numbers and integrate that input into the planning of Commercial Team Training
- Educate contributing teams on purpose, process & stakeholders (people involved in aligning that topics can make the agenda)
- Coordinate schedule of proposed content with anticipated bookings/revenue, attach & renewal drivers.
- Manage content review process
- Work with Sales & CSM Enablement to ensure content meets minimum requirements
- Host the Training session and manage attendees, communications promoting the session and coordinate participation from the speakers
- Recommend format & “segments” to enhance the community feel of the session
- Document questions/answers during the session
- Post and manage trainings & recordings on relevant channels
- Manage the overall Field Team Newsletter
- Align with corporate internal communication calendar for messaging cadence
- Gather inputs and align prioritization of content with key stakeholders, including Commercial Enablement and Commercial Strategy
- Redesign layout of Field Team Newsletter to make it clearer and more consistent to find relevant content
- Ascertain what ability we have to provide metrics on readership
- Assist with implementation of relevant Commercial Enablement content across relevant platforms (learning systems, intranet, content managements systems, etc.)
Your team will:
Empower our Commercial Teams to be “in the know” on key topics to be successful
About you:
- Prior work experience demonstrating ability to organize information, plan events (trainings) and manage through to completion
- Strong organizational skills and attention to detail.
- Strong communication skills including grammar, tone and recognizing different styles for Slack, email, word doc responses and powerpoint presentations.
- Experience working with Powerpoint/Google Slides, MS Word/Google Docs
- Understanding of taxonomy structures and how to organize content.
- People: work with talented, collaborative, and friendly people who love what they do.
- In-Office Food: enjoy catered meals, boundless snacks, and the occasional food truck.
- Fun: we host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Work/Life Harmony: flexible paid time off, options for working from home, and paid parental leave.
- Whole Health Package: medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month.
- Savings: our 401K matching plan helps you plan ahead.
- RampRemote: a comprehensive program to assist you in setting up a home office that works for you.
- Location: work in the heart of *New York or San Francisco*
LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
This position requires proof of Covid-19 vaccination due to the nature of work (i.e. required travel, etc.).
California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.