Full-Time

Crisis Intervention Specialist

Posted on 1/11/2025

Centene

Centene

10,001+ employees

Provides health insurance and services

Healthcare

Compensation Overview

$54k - $97.1kAnnually

+ Incentives

Senior

Remote in USA

Applicants must reside in Louisiana.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Data Analysis
Requirements
  • Applicants must reside in Louisiana
  • possess an LCSW or LPC License
  • 5 + years of experience in managed care, crisis management, crisis services, behavioral health direct care, and collaborative work with first responders and other community stakeholders
  • Bachelor’s degree in Behavioral Health or equivalent experience
  • 5+ years of related experience
  • Master’s degree in Behavioral Health or Social Science preferred
  • One of the following licenses is required: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Addiction Counselor (LAC)
Responsibilities
  • Work in collaboration with schools of higher education, county first responders, law enforcement, emergency departments, providers, crisis mobile teams and the Cenpatico Crisis Line provider to support the delivery of coordinated and effective crisis services.
  • Develop relationship with all local schools of higher education and coordinate crisis prevention and disaster recovery efforts
  • Educate local schools of higher education about how to identify the early warning signs of mental illness and what actions to take to safeguard students, faculty and the community
  • Supports the Crisis System Plan and the development of provider crisis programs and services within the Provider Network.
  • Monitor the performance of the Crisis Line provider, Crisis Mobile Teams and other providers of crisis services
  • Support the development of Crisis Response Center processes to verify effective coordination of care with other providers
  • Establish baseline data; collect, analyze and report outcomes and progress in reaching program goals. Verify crisis provider services are delivered in accordance to contract expectations
  • Support the coordination of crisis system processes among system partners, including schools of higher education, crisis providers, intake agencies, emergency rooms, police and fire
  • Identifies gaps in crisis services and develops and oversees the implementation of program initiatives to address gaps in services.
  • Conduct root causes analyses, conduct rapid cycle improvement processes
  • Conducts cross departmental and cross system collaborative meetings to execute initiatives and resolve system issues
  • Receive and respond to external system partner related issues in a timely manner
  • Troubleshoot service delivery and coordination issues on behalf of system partners
  • Educate system partners regarding policies and procedures related to referrals, website education, and problem solving
  • Implement and monitor project plans to meet goals and timelines
  • Request corrective action plans from providers that are non-compliant and/or fail to meet contract requirements
  • Develop training modules and train appropriate users
  • Develop innovative solutions to crisis system issues and promote the implementation of specialized Evidence Based Practices to meet the unique needs of crisis involved members
  • Advocates for the implementation of Peer and Family Support Services, Peer and Family Run Organization development, wrap-around and community-based services, and 'Road to Recovery' services geared toward helping members live successfully in their communities.
  • Provide crisis intervention and technical assistance training to community agencies
  • Provide on-call telephonic coverage 24 hours a day to provide consultation

Centene Corporation operates in the healthcare industry, focusing on improving the health of individuals, especially those who are underinsured or uninsured. The company provides a variety of health insurance products and services, including medical, dental, vision, behavioral health, and pharmacy benefits. Centene's approach is localized, allowing it to tailor its services to meet the specific needs of different communities across the United States. This strategy sets it apart from competitors who may offer more generalized services. Centene generates revenue primarily through premiums collected from its 27.5 million members, amounting to $140.1 billion in 2023. The company's goal is to enhance health outcomes while managing costs effectively, and it is also committed to corporate sustainability and employee well-being.

Company Stage

IPO

Total Funding

N/A

Headquarters

Saint-Louis, Senegal

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion of telehealth services enhances access for underserved populations.
  • ICHRA introduction attracts customers seeking personalized, flexible insurance options.
  • Essential Plan expansion highlights growth potential in low-cost insurance markets.

What critics are saying

  • Increased competition in the Health Insurance Marketplace may impact Centene's market share.
  • Potential regulatory changes in Medicaid and Medicare could affect revenue streams.
  • Economic downturns may decrease premium collections, impacting financial performance.

What makes Centene unique

  • Centene's localized approach tailors healthcare services to specific community needs.
  • The company offers a wide range of health insurance products through local brands.
  • Centene focuses on cost-effective, high-quality care for underinsured and uninsured individuals.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Hybrid Work Options

Flexible Work Hours