Full-Time

Executive Workplace Specialist

Posted on 8/8/2025

Toma

Toma

51-200 employees

AI-powered dealership front-line agents automate tasks

Compensation Overview

$30 - $45/hr

San Francisco, CA, USA

In Person

This is an in-office role at the San Francisco HQ.

Category
Administrative & Executive Assistance (3)
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Requirements
  • 1–5+ years in office management, operations, coordination or a similar role.
  • Stellar organization skills—you see what needs to get done and make it happen.
  • Friendly, approachable, and proactive—you’re the kind of person people love working with.
  • Comfort in a fast-moving startup environment where priorities can shift quickly.
  • Tech-savvy; comfortable tools like ATS platforms (Ashby), Slack, Google Calendar.
  • Ability to maintain confidentiality and exercise good judgment.
  • Ability to work independently and take initiative.
  • Occasional early morning, evening, or weekend availability for events.
Responsibilities
  • Provide administrative support to select executives, managing calendars and basic scheduling needs.
  • Handle routine correspondence and communication coordination.
  • Assist with travel arrangements and itinerary preparation.
  • Support meeting preparation and basic document formatting.
  • Process expense reports and handle routine administrative tasks.
  • Keep the office humming—manage daily operations, supplies, and vendor relationships.
  • Handle mail, packages, and facility maintenance (from Wi-Fi to HVAC).
  • Coordinate with building security and oversee any repairs or office upgrades.
  • Plan and execute company events, meetings, and team-building activities.
  • Coordinate catering for meetings and special events (DoorDash and Uber of Business).
  • Manage visitor experience and office tours.
  • Coordinate holiday parties, celebrations, and company gatherings.
  • Keep our space stocked with snacks, drinks, and all the little touches that make people smile.
  • Support offsite events and venue coordination.
  • Support HR initiatives—swag, performance cycles, and more.
  • Own interview scheduling across all of our technical and non technical teams, as well as multiple time zones.
  • Coordinate onsite and virtual interview logistics, including travel and agendas.
  • Support employer brand efforts, recruiting events, and candidate-facing communication.
Desired Qualifications
  • Experience running events or managing a physical office space is a plus.
  • Bonus: experience in tech or early-stage startups, as well as recruiting operations experience.

Toma provides AI-powered agents designed for automotive dealerships, packaged as a cloud-based SaaS platform. The AI agents act as a digital frontline, handling repetitive tasks such as scheduling appointments, answering customer inquiries, and managing leads, to improve efficiency and customer service. The product works by integrating with dealership workflows to automate front-door operations and routine interactions, freeing human staff to focus on more complex tasks. Toma differentiates itself by specializing in the automotive industry and offering a vertical SaaS solution tailored to dealership needs in the US, rather than a generic AI assistant. The company's goal is to become a key technology provider in the automotive sector, analogous to established software players in other industries, by scaling its AI workforce and software platform for dealerships.

Company Size

51-200

Company Stage

Series A

Total Funding

$17.6M

Headquarters

New York City, New York

Founded

2024

Simplify Jobs

Simplify's Take

What believers are saying

  • AI agents automate 1M+ calls, book thousands of appointments since 2024 launch.
  • $17M Series A from a16z and Y Combinator fuels expansion beyond 100 dealerships.
  • Multilingual support in 10+ languages and 24/7 responses boost CSI scores.

What critics are saying

  • CDK outages paralyze Toma, as in June 2024 ransomware attack lasting 6 days.
  • Reynolds and CDK launch competing AI features within 6-12 months, eroding integrations.
  • Call volumes decline 8-12% annually, shrinking market by 30-40% by 2027.

What makes Toma unique

  • Toma IQ uses reinforcement learning from real calls with manager-approved policies.
  • Agents customize to dealership workflows like diesel oil changes or EV charging.
  • Deep integrations with Dealertrack, Reynolds, and CDK enable omni-channel engagement.

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Your Connections

People at Toma who can refer or advise you

Benefits

Meaningful equity

Free health, dental and vision insurance

Generous travel and expense policy

Monthly $200 wellness benefit

Free lunch and dinner in the office

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

25%

2 year growth

-1%
PR Newswire
Mar 19th, 2026
Toma IQ lets dealership AI learn from real calls with manager-approved policies

Toma, an AI platform for car dealerships, has launched Toma IQ, a product that enables its AI agents to learn from real customer conversations. The system uses reinforcement learning to convert live call scenarios into manager-approved behaviour updates that immediately influence future interactions. Built on reinforcement learning with human feedback, Toma IQ reviews every dealership call, identifies successful outcomes and generates policy recommendations for manager approval. This allows dealerships to handle edge cases like after-hours transfers and unique store policies without manual retraining or vendor support tickets. Founded in 2024 by engineers from Scale AI, Uber, Lyft and Amazon, Toma is backed by Andreessen Horowitz and Y Combinator. The company claims its approach differs from competitors by learning at the dealership level rather than relying on generic foundational model updates.

Tech in Asia
Jun 6th, 2025
A16z leads $17m series A round for AI voice startup Toma

Toma’s AI voice agent is currently utilized in over 100 car dealerships across the US.

Automotive News
Jun 5th, 2025
Toma raises $17M from investors

Toma, a retail auto technology startup, has raised $17 million from investors, including Holman Automotive Group.

TechCrunch
Jun 5th, 2025
Toma's AI Voice Agents Expand to Dealerships

Toma, an AI voice startup co-founded by Monik Pamecha and Anthony Krivonos, shifted focus from banking and healthcare to car dealerships after dealers sought help with overwhelming phone calls. Testing revealed calls were answered only 45% of the time. The founders toured dealerships in Oklahoma and Mississippi, gaining insights and winning customers. Their efforts attracted funding from a16z, highlighting the success of their pivot to a less-regulated industry.

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