Full-Time
IT Technician
Posted on 8/21/2026
Deadline 8/21/27
Pillar Innovations
No salary listed
Bowling Green, OH, USA + 1 more
More locations: Toledo, OH, USA
In Person
Out-of-town work may require travel; paid lodging, per diem, and transportation are provided.
Category
 IT & Security (1) |
|---|
Required Skills
TCP/IP
Computer Networking
Requirements
- A high school diploma or GED is required.
- One to three years of experience in IT, networking, telecommunications, data center operations, industrial technology, or a related field is preferred.
- Strong understanding of basic computer hardware, software, and networking concepts is required.
- Experience troubleshooting computers, network connectivity, and electronic equipment is required.
- Ability to read and understand basic technical documentation, diagrams, and equipment specifications is required.
- Ability to use basic hand tools and electronic or network testing equipment is required.
- Ability to work independently and as part of a multidisciplinary team is required.
- Ability to work in an industrial environment around electrical, mechanical, and communications equipment is required.
- Ability to walk, crawl, talk, see, read, hear, feel, sit, stand, kneel, crouch, twist, reach, grasp, and climb with both hands and legs for extended periods is required.
- Ability to lift or move up to 75 pounds is required.
- Ability to climb at heights above 300 feet for extended periods is required.
- Ability to work outdoors in varied weather conditions is required.
- Completion of a thorough background check and pre-employment drug and alcohol screening is required.
- Employees must participate in random, post-accident, and reasonable-suspicion drug and alcohol testing as requested.
Responsibilities
- Diagnose and resolve hardware, software, network, connectivity, and equipment issues.
- Respond to IT service requests and troubleshoot issues in a timely manner.
- Escalate complex issues to senior IT personnel, network engineers, controls personnel, or other appropriate departments.
- Perform preventative maintenance on IT and communications equipment.
- Document troubleshooting activities, repairs, equipment changes, and system configurations.
- Assist with system testing and verification following installations or repairs.
- Assist with installing and maintaining servers, switches, network equipment, and other data center infrastructure.
- Perform rack-and-stack activities, including mounting equipment, cable management, labeling, and equipment removal.
- Maintain organized and properly labeled cabling and equipment racks.
- Monitor equipment for alarms, connectivity issues, hardware failures, and environmental concerns.
- Follow data center procedures for access, equipment handling, change management, and system maintenance.
- Assist with maintaining high availability and reliability of critical IT infrastructure.
- Respond to customer questions or concerns and address issues in a timely manner.
Desired Qualifications
- Basic knowledge of TCP/IP, Ethernet, local-area and wide-area networking, Dynamic Host Configuration Protocol, Domain Name System, and wireless networking is preferred.
- Ability to install, terminate, label, and test copper and/or fiber-optic cabling is preferred.
- Effective communication with technical and non-technical personnel is preferred.
- Strong troubleshooting and problem-solving skills are preferred.