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Full-Time

Associate Manager

Digital Ordering Strategic Initiatives, Strategy & Operations

Posted on 9/20/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$102.6k - $162kAnnually

+ Equity Grants

Mid, Senior

Los Angeles, CA, USA

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Sales
SQL
Marketing
Requirements
  • 4-6 years of experience in consulting / strategy / business development / operations / technology / client experience
  • Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
  • Excellent Excel skills (can perform complex functions); SQL knowledge preferred
  • Bachelor’s degree required
Responsibilities
  • Grow the product line — Be responsible for identifying new vectors for growth across our platform products spanning online ordering, tableside order & pay, delivery, loyalty, and more.
  • Impact – As the voice of the merchant, work with your partners from Product, Engineering, Operations, Support, Sales and Marketing to solve important challenges for our partners and execute solutions to scale delivery for their business. This influences the product roadmap, making us 1% better each day
  • Analyze – Complex data sets paired with partner team feedback to provide insights and recommendations to our Merchants and internal teams.
  • Experiment – Use data and sound business judgment to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence
  • Scale learnings — Establish best practices for how to grow penetration of our platform products at scale. Develop and implement new initiatives, strategies, and programs to help increase your team’s productivity and drive enablement across the organization

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are then delivered by drivers known as "Dashers." DoorDash stands out by utilizing technology to create a three-sided marketplace that benefits customers, restaurants, and Dashers, generating revenue through commission and delivery fees. The company's goal is to be a leading player in the food delivery market while enhancing the user experience.

Company Stage

Series H

Total Funding

$2.5B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

3%

1 year growth

12%

2 year growth

28%
Simplify Jobs

Simplify's Take

What believers are saying

  • DoorDash's continuous innovation, such as the introduction of alcohol delivery in new markets, opens up additional revenue opportunities.
  • The company's strong market presence and brand recognition make it a stable and attractive employer in the competitive gig economy.
  • Strategic partnerships and promotions, like those with McDonald's and Cold Stone Creamery, provide employees with unique opportunities to work on high-visibility projects.

What critics are saying

  • The highly competitive food delivery market requires constant innovation to maintain market share, posing a risk of falling behind.
  • Regulatory changes, such as those affecting gig economy workers' rights, could impact DoorDash's operational model and profitability.

What makes DoorDash unique

  • DoorDash's three-sided marketplace model effectively balances the needs of customers, restaurants, and delivery drivers, setting it apart from competitors who may focus on only one or two of these groups.
  • The company's strategic expansion into alcohol delivery and international markets like Canada and Australia diversifies its revenue streams and reduces dependency on the U.S. market.
  • DoorDash's user-friendly platform and innovative membership programs like DashPass enhance customer loyalty and engagement, distinguishing it from other food delivery services.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.

INACTIVE