Identity Access Administrator

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for an Identity Access Administrator to be a part of making this happen.

Location: Waterloo, Ontario, Canada (Hybrid role, 3 days a week in office)

About the Role

The IAM Administrator manages on-boarding and exits of all employees for IT systems, and provides support as needed for identity and access management issues.

Responsibilities

• Provide setup for new employee IT access and facilitate the on-boarding process

• Plan and document onboarding processes, assist with migrating manual processes into new Enterprise Identity & Governance solution.

• Participate in planning and implementation of Employee Security Program

• Point of contact for IT compliance requirements for IT team

• Perform and review access audits of IT systems

• Participate in ISIRT meetings and review Security Incidents

• Provide advice and training for compliance

Who You Are

• Knowledge of systems security and troubleshooting

• High attention to detail

• Excellent communications skills

• Understanding of usability requirements

• Problem-solving aptitude

• Working knowledge of identity access management systems

• Solid understanding of triage methodology for user IT issues​

Minimum Qualifications

• BSc/BA in Computer Science, Engineering, or equivalent

• 3+ years professional IT experience, preferably in HelpDesk or IAM areas

• Previous audit and compliance experience

Preferred Qualifications

• 3+ years IAM experience

• 3+ years Okta product experience

• Certifications within Okta, Office 365, and/or Slack are all considered assets

• Familiarity with macOS and automated management tools is helpful 

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named among the list of Top Workplaces in USA, Minnesota (2021-2024), and Texas (2023-2024), Best Places to Work San Antonio (2023, 2024) and Minneapolis/St. Paul (2022-2024), Great Place to Work - Canada (2021-2024), and on the list of Best Workplaces in Technology (2024) in Canada. As well as on Fortune’s Best Place to Work for Millennials (2023) and Top Technology Workplace (2023) lists.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. 

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees

• Flexible time off, paid volunteer days, and paid parental leave

• 401k & RRSP matching program

• Enhanced maternity leave and fertility support services

• Robust Employee Assistance Program (EAP) for mental health services

• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected].  

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.