Facebook pixel

Apr Negotiations Associate
Posted on 3/14/2022
Experience Level
Desired Skills
Customer Service
Data Analysis
  • You have a strong ability to connect with both customers and partners and are passionate about providing a seamless, best in class customer experience
  • You have a background or experience in sales and/or customer service -- bonus points if you have experience with financial product sales
  • You possess excellent communication (written and verbal), interpersonal and analytics skills and demonstrate a strong attention to detail
  • You have mastered the art of diplomacy and are adept at navigating difficult situations with care and patience
  • You are able to establish and meet deadlines, work independently with limited supervision and thrive in a fast paced, collegial environment
  • You will interact with our members via phone and intercom to assist in onboarding them to the Truebill features and affiliate programs in order to maximize platform benefits
  • You will help negotiate lower APR rates for Truebill members directly with providers and/or guide members through the exploration of other potentially available debt reduction options while working in conjunction with our affiliate partners
  • You will own, develop and grow the APR team
  • You will collaborate with our Affiliate & Partnership teams to ensure that our members are getting the best experiences and offers available from our partners
  • You will identify and execute on opportunities for our members to enhance their experience with Truebill through additional feature and product fit
  • You will craft basic financial reference articles for our members and support team
  • You will serve as a trusted expert advisor to the APR team, Director of Negotiations and Truebill members
Company mission
Truebil is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible.