Full-Time

Manager – Sales Support

Orange Apron Media

Confirmed live in the last 24 hours

The Home Depot

The Home Depot

10,001+ employees

Retailer of home improvement products and services

Industrial & Manufacturing
Consumer Goods

Senior

Atlanta, GA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Zendesk
Salesforce

You match the following The Home Depot's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Strong communication skills both on a call and in writing
  • High attention to detail
  • Strong presentation skills and comfortable being the subject matter expert
  • Decisive and action-oriented
  • Strong organization skills and being able to manage multiple client conversations at different stages of the launch cycle
  • Thrives under pressure
  • Service-mindset, data-driven customer service approach
  • Proficiency in Microsoft Office, Salesforce, Zendesk
Responsibilities
  • Ensure proper onboarding is executed quickly and effectively
  • Support Demand Team to increase revenue contribution
  • Ensure all systems from sales to execution to billing are integrated in a way that centralizes mission critical data out of email and is easily available to anyone who needs it
  • Monitor mission-critical technology uptime and future development
  • Provide thought leadership and webinar instruction as needed
Desired Qualifications
  • Bachelor's degree in Business, Marketing or Entrepreneurship preferred
  • No additional education
  • 5 years of work experience preferred
  • No additional years of experience
  • None for leadership experience
  • None for certifications

Home Depot is a leading retailer in home improvement, offering a wide range of products and services for DIY enthusiasts and professional contractors. The company provides building materials, home improvement items, lawn and garden supplies, and decor, along with services like tool rentals and installation. Home Depot differentiates itself through its strong customer service, competitive pricing, and extensive product selection, while also catering to professionals with its Pro Xtra loyalty program. The goal is to be the primary destination for all home improvement needs.

Company Stage

IPO

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

1977

Simplify Jobs

Simplify's Take

What believers are saying

  • Investment in Jukebox Health positions Home Depot in the aging-in-place market.
  • Acquisition of International Designs Group enhances custom and luxury home design offerings.
  • Investment in Higharc's platform streamlines construction processes, reducing costs for builders.

What critics are saying

  • Increased competition from startups like Higharc could disrupt traditional models.
  • Integration challenges with International Designs Group may impact operational efficiency.
  • Digital platforms like PunchListUSA could challenge traditional service offerings.

What makes The Home Depot unique

  • Home Depot's Pro Xtra program offers exclusive benefits to professional contractors.
  • The company's vast network of physical stores enhances customer convenience and accessibility.
  • Investment in technology and supply chain improvements boosts operational efficiency.

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Benefits

Flexible Work Hours

Professional Development Budget