Full-Time
Senior Manager Account Management
m/w/x
Updated on 8/24/2026
Bertelsmann
10,001+ employees
Global media, services, and education conglomerate
No salary listed
Zörbig, Germany
Hybrid
Hybrid work is available according to company policy.
Bachelor's
 Sales & Account Management (1) |
|---|
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- A successfully completed degree in Economics, Business Administration, Logistics, Business Informatics, or an equivalent qualification is required.
- Several years of experience in Account Management, Business Development, or Customer Management within e-commerce, logistics, or contract logistics are required.
- Several years of experience leading and developing employees and managing interdisciplinary teams are required.
- Proficiency with SAP and very good knowledge of Microsoft PowerPoint are mandatory.
- Good knowledge of standard Microsoft Office applications, particularly Excel, is required.
- A strong understanding of end-to-end processes and the relationships between operational and IT-supported workflows is required.
- Very good German and good English language skills are required.
- The role requires entrepreneurial thinking, analytical ability, initiative, communication skills, and the ability to motivate people toward shared goals.
- Manage and strategically develop the e-commerce business of a major client.
- Act as the escalation point for operational and project-related issues raised by the client and internal departments.
- Lead and develop the team by fostering individual growth and setting clear priorities.
- Monitor and optimize business performance and process chains using data-driven analyses and relevant key performance indicators.
- Define and manage projects with the client to further develop e-commerce processes and realize growth opportunities.
- Control budget, forecast, and results processes and derive concrete measures for continuous improvement.
- Build trusted client relationships as the central point of contact.
- Ensure compliance with agreed service levels and maintain high customer satisfaction.
- Experience with key performance indicators, data-driven process chains, databases, and interfaces is advantageous.
Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Gütersloh, Germany
Founded
1835
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Simplify's Take
What believers are saying
- First-quarter 2026 revenue grew 4.9% organically, with BMG, Arvato, and Investments leading.
- RTL+ paid subscribers rose 18.8% to 8.4 million by March 31, 2026.
- Bertelsmann Investments held 319 portfolio companies after twelve Q1 2026 new investments.
What critics are saying
- RTL still faces Netflix, Disney+, and Amazon pressure despite Sky Deutschland closing June 1, 2026.
- BMG-Concord closes only after remaining approvals, risking integration delays into late 2026.
- US book-ban fights expose Penguin Random House to political backlash and litigation costs in 2026.
What makes Bertelsmann unique
- Decentralized autonomy lets RTL, Penguin Random House, BMG, and Arvato move faster than peers.
- Bertelsmann Next India bought LetsTransport in February 2026, proving patient capital plus operating control.
- Sky Deutschland and BMG-Concord deals deepen scale across streaming and music rights.
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Benefits
Health Insurance
Flexible Work Hours
Remote Work Options
Wellness Program
Training Programs
Employee Discounts
Company News
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German media giant Bertelsmann reported €1 billion profit for 2025, unchanged from the previous year, with revenue stable at €19 billion. Chief executive Thomas Rabe described it as a "solid financial year" for the company, which owns RTL Group, Penguin Random House and BMG music label. Adjusted operating profit reached €3 billion, slightly below 2024's €3.1 billion, primarily due to exchange rates and portfolio changes including the sale of RTL Nederland. Capital expenditure remained at €2.1 billion. The Gütersloh-based company maintains its medium-term revenue target of €24 billion, which Rabe called "absolutely achievable". For 2026, Bertelsmann anticipates stable performance with revenue and earnings growth in continuing operations. Since 2021, the company has invested around €7 billion in growth programmes.