Crocs Inc: Ecommerce Technical Project Manager
Posted on 4/19/2023
Broomfield, CO, USA
Experience Level
Desired Skills
  • BA/BS in Computer Science, Business Administration, or related field
  • 5 years of technical project management experience at a digital agency or brand focused on direct-to-consumer eCommerce
  • Previous technical experience, experience as a developer or other validated technical expertise desired
  • In depth experience leading digital projects such as direct-to-consumer websites, mobile apps, and eCommerce platforms and integrations
  • Strong understanding of the Salesforce Commerce Cloud platform and familiarity with eCommerce architectures a plus
  • Experience working in Jira and Confluence
  • Ability to understand and communicate highly technical concepts to a variety of audiences (developers, architects, business owners, Crocs leadership)
  • Demonstrated confidence and leadership skills, comfortable directing teammates and holding teammates accountable
  • A sense of ownership and urgency for the projects you handle
  • Shown talent for creating a positive and motivating environment for teams and for building strong internal and external relationships
  • Ability to help define, document, and protect project scope
  • Ability to multi-task across simultaneous projects, requests and deadlines, processing and communicating information quickly to appropriate parties
  • Loves solving problems
  • Growth mindset with passion for continual learning
  • Comfortable with high pressure, high profile and fast-paced environments
  • Excellent communication
  • Highly organized and detail oriented
  • Comfort with ambiguity and a flexible attitude toward evolving responsibilities and environments
  • Directly responsible for coordination and successful execution of all assigned technical projects
  • Schedule and lead team agile ceremonies - daily standups, backlog refinement, sprint planning, sprint review, sprint retros
  • Schedule and lead all other vital meetings, create and run the agendas, collect and distribute all notes; ensure meetings are maximally productive in minimal time
  • Identify and help prioritize technical tasks needed to fulfill various requests and subsequently identify the appropriate technical resources needed to complete each
  • Keep work on track through detailed Jira ticket management, clear task lists, issue tracking, status reports, and meeting notes
  • Create and maintain project documentation in Confluence
  • Drive and facilitate quick and informed decision-making across different levels of the organization
  • Build and handle detailed (and often compressed) work back plans and production schedules when needed
  • Drive and handle content development where applicable - collect and communicate feedback and changes, organize and deliver assets (copy, translations, imagery), review and ensure all feedback is incorporated and delivered
  • Serve as liaison between eCommerce delivery, eCommerce merchandising, global marketing, IT, legal and other cross functional teams within the Crocs org
  • Help troubleshoot production issues with the ability to dig deep into a problem across multiple systems at various levels
  • Know every detail of the given digital project at any given moment and serve as the “go-to” for all other members of eCommerce delivery team
  • Partner with QA and supervise testing of all results and changes
  • This role knows what to expect, what to do next, and how to keep teammates focused and productive

5,001-10,000 employees

Casual footwear
Company Overview
Crocs' mission is to provide comfort for three key segments of local and global communities: families, animals and the environment.
  • Health and wellness programs
  • Paid time away from work
  • Financial wellness programs
  • Global company
  • Volunteer opportunities
  • Paid family leave
Company Core Values
  • Delightfully democratic
  • People-purposed design
  • Inherent simplicity
  • Imaginative innovation
  • Unapologetic optimism
  • Confidently comfortable