Salary Range: 98500 to 105000 (Currency: USD) (Pay period: per-year-salary)

What we would like from you

• As a Technical Writer at BLEN, you will drive our documentation strategy and be responsible for creating and maintaining high-quality technical content. Your responsibilities will include:


• Drive our documentation strategy, starting with the information architecture and extending to identifying the most crucial content
• Define documentation standards, process improvements, and champion their adoption across the organization
• Collaborate with cross-functional teams to ensure documentation is comprehensive and strategically aligned to meet the diverse needs of our developer community
• Write and edit clear, concise, and accurate technical documentation for developers, including API references, user guides, and tutorials
• Lead documentation projects, managing timelines and deliverables
• Produce quality documentation within aggressive deadlines
• Work with emerging technologies and multiple products or domains
• Develop content for an international audience, ensuring clarity and cultural sensitivity
• Implement and maintain documentation in various formats, including HTML, DITA, and Markdown
• Utilize authoring systems and tools to streamline the documentation process
• Proofread and edit technical content with high attention to detail
• Collaborate with subject matter experts to gather and validate technical information
• Maintain documentation throughout product lifecycles, ensuring it remains current and relevant
• Gather and analyze user feedback to continually improve documentation quality and usability
• Stay updated with industry trends in technical writing and documentation best practices


• Your main goal will be to ensure our technical documentation effectively supports our developer community and end-users, enhancing their understanding and adoption of our technologies through clear, comprehensive, and strategically aligned content.

Basic qualifications

• Essential Requirements
• 6-9 years’ experience writing and editing developer documentation
• Proven ability to lead documentation projects
• Excellent developmental editing, writing, and verbal communication skills
• Ability to produce quality documentation with aggressive deadlines
• Proven ability to work well with people and on a team
• Experience writing for an international audience
• Proficiency in both spoken and written English
• Experience with HTML/CSS/Markdown language and git repositories
• Basic understanding of JavaScript and Web concepts, with ability to test small snippets of code
• Familiarity with modern content guidelines, documentation release processes, and management tools


• Preferred Skills and Experience
• Advanced degree in Technical Communication or related field
• Experience with DITA and other structured authoring methodologies
• Proficiency with authoring systems like Adobe Technical Communication Suite, oXygen, or XMetaL
• Experience detailing APIs and Web technologies
• Familiarity with agile development methodologies
• Knowledge of accessibility standards for documentation
• Experience with documentation localization processes
• Certifications in technical writing or related fields

Requirement

• Must be a US Citizen or legal resident and able to work domestically
• Must be able to attain low-level security clearance

Perks

• Work from anywhere.
• Competitive pay.
• A contribution to your health benefit.
• The chance to work on high-visibility projects and make a significant impact.

Get to know us

• We are a small, creative and highly technical team.
• Our heroes are the scrappy folks that dare to dream and do great things. We love people that care more about doing the right thing than taking a shortcut.
• We believe in finishing projects and floor our clients by how much we cared about their project.
• We believe in integrity and because we’re small, we are very selective of our partners and clients.
• We do not use phrases like ’human resource’ because you are NOT a resource. You are a team member and we will treat you like one.

What you should expect from us

• We will treat you fairly.
• We give you space to grow both personally and professionally.
• We will hear your ideas even when we disagree -- especially when we disagree.
• We will be equitable with our success and be honest with our challenges.
• We will always tell you the truth. Even when the truth is difficult.