Full-Time
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F&M Bank
201-500 employees
Regional bank offering personal, business banking
No salary listed
Fort Wayne, IN, USA
In Person
 Finance & Banking (1) |
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- High school diploma, and/or 3-5 years of retail banking experience.
- Basic math and computer skills
- Working knowledge of banking/financial products and services
- Cash-handling experience
- Excellent communication, customer service, and time-management skills
- Ability to pass a background check
- Strong dedication to accuracy and efficiency
- Valid Driver’s License
- Personal Banker Certificate
- Notary Public Commission
- May also fulfill those responsibility outlined in Teller Job Description
- Identify customer needs, provide information on new products and services, and refer customers to branch representatives.
- Meet and exceed partner referrals and sale production goals as set by retail leadership.
- Open requested accounts in adherence to bank guidelines
- Track, record, report, and store transactional information and special requests
- Provide a high level of customer service, providing answers and assistance with a smile
- Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.
- Prepare and compile new customer account information to open new deposit accounts - including signature cards, new account sheets, check orders, direct deposit, and automatic bill pay.
- Accounts include all deposit products including Certificate of Deposit opening, closing, deposits and partial withdrawals. IRA opening, distributions, and contributions.
- Refer and schedule appointments with Home Loan Originators and educate customers on various home loan products.
- Provide ongoing relationship servicing by informing and advising customers of status or enhancements to current accounts to maintain goodwill and gain additional business.
- Respond promptly to customer inquiries and requests and resolves difficult customer transactions and situations.
- Promote and cross-sell Bank products and services as appropriate to customer needs, including FM Investments.
- Generate new business to assist in meeting profitability goals of the office, and production goals set by retail leadership.
- Answer telephone calls, take messages, provide information, and direct calls to appropriate staff as necessary.
- Greet bank visitors, provide information, and direct them to appropriate staff as necessary.
F&M Bank is a regional, independent bank in middle Tennessee offering personal, business, and loan services. Customers open accounts, manage money online or in branches, and obtain loans or lines of credit through local lenders. It differentiates itself as independently owned with a local focus and a broad set of community-oriented banking services. Its goal is to help individuals and businesses realize their financial dreams by providing accessible, personalized banking and guidance.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$50M
Headquarters
Clarksville, Tennessee
Founded
1906
Simplify's Take
What believers are saying
- SilverTech partnership delivers new products for superior customer insights.
- Becca Marchman's leadership strengthens retail banking in Clarksville.
- Alecia Spencer's expertise enhances St. Bethlehem branch performance.
What critics are saying
- Legacy WordPress systems expose customer data to breaches within 3-6 months.
- Executive turnover drives talent to Legends Bank in 6-12 months.
- Fintechs like Ally Bank capture deposits, threatening F&M in 18-24 months.
What makes F&M Bank unique
- F&M Bank partners with SilverTech to modernize digital strategy beyond WordPress.
- Appoints Becca Marchman as Head of Retail Banking to lead operations.
- Hires Alecia Spencer as St. Bethlehem Branch Manager in Clarksville.
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Benefits
Paid Vacation
Paid Holidays
Company News
F&M Bank appoints Alecia Spencer as new Branch Manager at St. Bethlehem location in Clarksville.
To address their digital challenges, F&M Bank partnered with digital experience firm SilverTech, to explore new products and solutions that would provide the insights F&M Bank's legacy WordPress systems couldn't.
CLARKSVILLE, TN - F&M Bank announced that Becca Marchman has joined the company as Head of Retail Banking.
F&M Bank is pleased to announce the promotion of Kevin Middleton as Branch Banking Regional Manager.