Full-Time

Customer Service Representative

Series 7 Registered

Confirmed live in the last 24 hours

Crypto.com

Crypto.com

5,001-10,000 employees

Platform for trading and managing cryptocurrencies

Compensation Overview

$60k - $80k/yr

Mid, Senior

Portsmouth, NH, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Requirements
  • Experience and knowledge related to equities trading
  • Experience and knowledge related to margin accounts
  • Experience and knowledge related to options trading
  • FINRA Series 7 Registered Representative
Responsibilities
  • Assist customers with a range of needs from simple to complex via phone, email, and chat
  • Help the company learn from each interaction to optimize customer experience
  • Drive more users to the firm's products

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. The platform allows users to buy, sell, and hold various cryptocurrencies while ensuring high standards of regulatory compliance, security, and privacy. Users can engage in transactions that incur fees, utilize card services, and access a range of financial products designed for both individuals and institutions. What sets Crypto.com apart from its competitors is its strong focus on creating a secure and comprehensive user experience, along with its mission to promote cryptocurrency adoption by aiming to place 'Cryptocurrency in Every Wallet™'. The company's goal is to empower builders, creators, and entrepreneurs to foster a more equitable digital ecosystem.

Company Size

5,001-10,000

Company Stage

Series A

Total Funding

$53.7M

Headquarters

Central and Western District, Hong Kong

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisitions in UAE and Australia capitalize on favorable regulatory environments, boosting market share.
  • Partnerships with sports venues increase cryptocurrency adoption in everyday transactions.
  • Layer 2 solutions enhance scalability and transaction speed, providing a competitive edge.

What critics are saying

  • Increased competition from new blockchain networks could challenge Crypto.com's market share.
  • Expansion in South Korea faces regulatory scrutiny, posing compliance challenges.
  • Acquisitions may lead to integration challenges and operational inefficiencies if not managed properly.

What makes Crypto.com unique

  • Crypto.com offers the world's largest crypto card program, enhancing user convenience.
  • The platform integrates TradFi and DeFi, broadening its financial product offerings.
  • Crypto.com is a leader in regulatory compliance, ensuring a secure and trusted user experience.

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Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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