Driver Team Lead

Salary Range: 31.5 to 31.5 (Currency: CAD) (Pay period: per-hour-wage)

Duties and Responsibilities:

• Ability to Coach and train new drivers on professional driving skills and company policies and procedures.
• Conduct route rides with drivers to improve efficiencies and promote safer driving.
• Liaise between customer, driver, and sales to ensure each service is performed optimally
• Using RPRA, Geotab, Electronic Logging Devices, Lytx; our onboard camera system, and other documents, track and monitor professional driver activity. i.e. excessive stop times, excessive idling, excessive speeding, etc.
• Conduct regular vehicle inspections with drivers to ensure compliance with roadworthiness, vehicle cleanliness and appropriate driver operation
• Analyze route efficiencies to ensure optimum cost savings achieved
• Be pro-active in assisting with the development of safe work practices
• Responsible for ensuring driver compliance with Occupational Health and Safety legislation and principles and rectify any non-conformance or matters of concern regarding Health and Safety and Environmental matters
• Ensure minimal errors are made and high quality of customer service delivered
• Arrange for vehicle maintenance and repair work
• Dispatch personnel according to schedules and work orders
• Work on Salesforce cases/profiles
• Shift: 11:00am to 8:00pm, but hours could vary while on ride alongs or based on business needs.

Skills and Qualifications:

• A/Z or D/Z license and driving experience
• Strong attention to detail
• You have strong verbal and written customer service, communication skills, interpersonal skills and relationship building
• Deadline-oriented
• Problem solving