AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The High-Performance Computing Storage Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our Storage Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.

Key Responsibilities

Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities
Plan and perform maintenance activities
Assess customer environments for performance and design issues and propose resolutions
Work across technical teams to troubleshoot complex infrastructure issues
Create and maintain detailed documentation
Serve as a subject matter expert and escalation point for storage technologies
Work with vendors to resolve storage issues
Communicate with customers and internal team with transparency
Participate in on-call rotation
Completion of training and certification as assigned to further skills and knowledge

Skills Required

Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education
5+ years of expert level experience managing storage infrastructure in high-performance computing environments including, file systems, storage appliances, and data workflows.
Experience configuring, maintaining, and tuning Ceph clusters.
Experience configuring, maintaining, and tuning distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS)
Experience with InfiniBand networking preferred.
1+ years working with monitoring platforms; Elastic Observability is a bonus
1+ years working with an enterprise ITSM system: Service Now is a bonus
Familiarity with high-performance computing (HPC) schedulers (e.g., SLURM, PBS, Torque) and their interaction with data storage systems.
Understanding of data protection mechanisms, including data replication, backup strategies, and disaster recovery in HPC environments.
Experience with containerization (Docker, Singularity) in an HPC context for data processing and application deployment.
Solid working knowledge or Linux and scripting a plus.
Experience with machine learning or data science workflows in HPC environments a plus.
Managed Services or consulting experience is required.
Strong background with customer service
High level problem-solving and communication skills
Strong oral and written communications skills
Related Storage certifications are a bonus.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

HPC Storage Engineer

AHEAD

Key Responsibilities

Skills Required

Simplify's Take

What believers are saying

What critics are saying

What makes AHEAD unique

Benefits

Company News