Full-Time

Technical Support Engineer

Posted on 1/6/2025

Monte Carlo Data

Monte Carlo Data

201-500 employees

Provides end-to-end data observability solutions

Data & Analytics
AI & Machine Learning

Junior, Mid

Remote in UK

Fully remote role; can be located in the UK, Ireland, Portugal, or Spain.

Category
Customer Success & Support
IT Support
IT & Security

You match the following Monte Carlo Data's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2+ years of experience in Support Engineering or a similar role (Success Engineering, Product Engineering, Sales Engineering, Solutions Architecture)
  • Knowledge of cloud infrastructure is a strong plus
  • Ability to work efficiently and effectively cross-functionally with customer success, sales, engineering, and product
  • Ability to prioritize amongst complex and competing objectives
Responsibilities
  • Solving technical problems
  • Writing the playbook
  • Making customers happy
  • High impact at startup environments
  • Being part of a high-performing team

Monte Carlo Data helps businesses ensure the reliability of their data through end-to-end data observability, allowing real-time monitoring of data freshness, volume, schema, and quality. Their platform includes tools for incident detection and resolution, which assist analysts in quickly addressing data quality issues and maintaining stakeholder trust. By integrating with communication tools like Slack and JIRA, it fits seamlessly into existing data management processes. The company typically operates on a subscription or usage-based fee model, serving data-dependent businesses across various sectors.

Company Stage

Series D

Total Funding

$229.6M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for data observability tools boosts Monte Carlo's market potential.
  • Integration with vector databases opens new opportunities in AI model development.
  • Real-time data monitoring solutions are increasingly sought after by businesses.

What critics are saying

  • Increased competition from Cribl and BigEye may impact market share.
  • Technical challenges in integrating with vector databases could affect performance.
  • New Chief Revenue Officer may lead to strategic shifts disrupting operations.

What makes Monte Carlo Data unique

  • Monte Carlo offers end-to-end data observability for real-time data monitoring.
  • The platform integrates with tools like Slack, Teams, and JIRA for seamless communication.
  • Monte Carlo's root cause analysis speeds up data quality incident resolution.

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Benefits

Remote Work Options

INACTIVE