Full-Time

Technical Support Engineer

Confirmed live in the last 24 hours

Monte Carlo Data

Monte Carlo Data

201-500 employees

Provides end-to-end data observability solutions

Data & Analytics
AI & Machine Learning

Junior, Mid

Remote in UK

Fully remote role; can be located in the UK, Ireland, Portugal, or Spain.

Category
Customer Success & Support
IT Support
IT & Security
Requirements
  • 2+ years of experience in Support Engineering or a similar role (Success Engineering, Product Engineering, Sales Engineering, Solutions Architecture). Knowledge of cloud infrastructure is a strong plus
  • Demonstrated track record in an early-stage company or highly ambiguous environment
  • Ability to work efficiently and effectively cross-functionally with customer success, sales, engineering, and product
  • Ability to prioritize amongst complex and competing objectives
Responsibilities
  • Solving technical problems. We are an infrastructure-heavy product, so a hunger to solve technical issues and get into architecture is a must.
  • Writing the playbook. You’re an early member of the Support Engineering team. You’ll help define our strategy and process and execute on it
  • Making customers happy! At the core of the Support Engineering team is a desire to make customers wildly successful and happy
  • High impact at startup environments. A high degree of ownership and bias for action are critical
  • Being part of a high-performing team. We hold ourselves to a high bar and set ambitious goals

Monte Carlo Data helps businesses ensure the reliability of their data through end-to-end data observability, allowing real-time monitoring of data freshness, volume, schema, and quality. Their platform includes tools for incident detection and resolution, which assist analysts in addressing data quality issues efficiently. By integrating with communication tools like Slack and JIRA, it fits seamlessly into existing data management processes. The goal is to help businesses avoid the costs associated with bad data, making it suitable for data-dependent companies across various sectors.

Company Stage

Series D

Total Funding

$229.6M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for data observability tools boosts Monte Carlo's market potential.
  • Integration with vector databases opens new opportunities in AI model development.
  • Real-time data monitoring solutions are increasingly sought after by businesses.

What critics are saying

  • Increased competition from Cribl and BigEye may impact market share.
  • Technical challenges in integrating with vector databases could affect performance.
  • New Chief Revenue Officer may lead to strategic shifts disrupting operations.

What makes Monte Carlo Data unique

  • Monte Carlo offers end-to-end data observability for real-time data monitoring.
  • The platform integrates with tools like Slack, Teams, and JIRA for seamless communication.
  • Monte Carlo's root cause analysis speeds up data quality incident resolution.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options