Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.
We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
Role Overview:
As a Product Management Intern, you are responsible for helping to develop solutions and implement requirements to drive growth of Housecall Pro products. This includes but is not limited to, assisting with shipping new products and working to define the right backlog, structures and frameworks to move us forward. You are comfortable working cross-functionally with engineering, design, and other stakeholders. You are excited to work amongst a tight-knit agile product team and deliver excellent, crafted software experiences. You are obsessed with creating world class customer experiences, and are comfortable with making difficult decisions. You are an innovator, constantly looking to improve the efficiency and efficacy of our products.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Work closely with a Senior Product Manager in one of our product verticals (onboarding, revenue, job execution, reporting, financial services)
- Assist in rapidly shipping customer and business value on a regular basis
- Identify market opportunities to help define product vision and strategy
- Obsess over customer needs and help gather product requirements
- Create thorough specification documents for design and engineering partners that provide clarity
- Report on results of experiments and product projects and provide valuable insights for improvement
- Collaborate with product marketers to help devise go-to-market plans and timelines
- Suggest creative solutions to best practices and software experiences
Qualifications:
- Second year MBA or Graduate Student
- Product Management experience; proven ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
- Experience using ‘growth stack’ tools such as Amplitude, Segment, Braze, and LaunchDarkly preferred
- Knowledge of multiple functional areas such as Engineering, UX/UI, Sales, Customer Support, Finance or Marketing is a plus
- Understanding of go-to-market commerce enablers (e.g. payments, loyalty, subscriptions, etc.) preferred
What will help you succeed in this role:
- Self-starter with the ability to learn quickly
- Excellent problem-solving, organizational, and analytical skills
- Prompt attention to detail
- Passionate about user experience and customer empathy
HCP Internship Program Details:
Interns will be paired with industry professionals and mentors and will be given opportunities to stretch their skills and enrich their knowledge base to achieve a greater understanding within this space. Our goal with this program is to have the opportunity for a full-time offer after graduation!
The HCP Internship Program will provide an exceptional experience centered around inclusion, collaboration and growth. Interns will participate in various activities during their time with HCP. Some of these activities include:
- Formal onboarding event to ensure integration to the organization and program.
- A one-on-one mentorship with a leader for the duration of the program, as well as an Experience Mentor to ensure success.
- Participation in LetsGrow, a peer-to-peer learning program where participants can reflect on their purpose and experience fulfilling growth.
- A celebration for all interns at the end of their internship!
This internship will begin on June 5th and end on August 16th, 2024. You will work 40 hours per week fully-remote.
Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 25,000 businesses and have over 1000 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that’ll invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-SG1 #LI-Remote
Location Dependent Information
This role is open to candidates inside and outside of Colorado and the expected compensation range for this role is $40-$45/hour. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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