Housekeeping Attendant

Job Description

• Get assignment sheet from Housekeeping office.
• Take note all guest request & instruction which provided by HK Supervisor.
• Attend the communication meetings of her/his section.
• Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
• Check and make note of all the rooms with MAKE UP sign.
• Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
• Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
• At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
• Report to HK Supervisor in case Guest valuables are exposed.
• Follow Key Issue no.1 by Attending to the guest, we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognizing a guest. Provide all guests with professional service
• Follow hospitality key no. 3 while entering / leaving guests’ rooms.
• Clean the bathroom, walls and bathtub thoroughly after the bathtub look for hair.  Replace fresh towels, amenities and report any maintenance to be attended to Housekeeping.
• Remove the rotten flowers and wash the flower vase and place fresh flowers.
• Make up the bed; clean the bedroom and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.

Qualifications

• Preferably with 1 or more year experience in the same role in a 4-5 star hotel

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21