AT A GLANCE

RVO Health is seeking a Sr. Director of Customer Growth and Operations to manage initiatives across our growing portfolio of businesses. This individual will support growth and transformation across the portfolio (B2B go-to-market, inorganic opportunity assessment); enable General Management and Operations leaders to be nimble and flexible; extend senior leadership/ownership of special projects and initiatives.

Where You’ll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our Minneapolis office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

11000 Optum Cir Eden Prairie, MN 55344

What You’ll Do

• In support of core revenue growth, drive all aspects of go-to-market; work across organizations to bring products to market, create momentum and maximize growth of our channel partnerships 
• In support of operations, help set and accomplish coach ops transformation goals; orchestrate long range planning, lead and execute process improvement initiatives and change management 
• In support of new business growth, support M&A activities including market research, financial modeling and relationship management
• Manage strategic initiatives from the scoping to execution phase with business leaders and cross-functional teams
• Manage and contribute to all portfolio-level business planning activities, including strategy work, monthly business reviews, long-range financial planning, board prep, analytics, etc
• Become the point person for financial and operational performance, understanding key levers and ways in which we can drive impact and able to communicate performance to stakeholders across the business
• Work directly with senior leadership to design and execute overall strategy to drive profitable growth of the business

What We’re Looking For

• 5+ years of business services, product and / or digital operations experience
• A willingness to dive deep into segments of the healthcare market. Experience or interest here would be a plus. 
• A continuous improvement mindset and a track record of driving positive change in prior experiences
• A self-starter with a positive attitude that is excited at the prospect of operating in an ambiguous, dynamic environment
• A talent for inspiring others — getting individuals and teams to embrace change by sharing new perspectives, pushing people to take on new challenges, and understanding what motivates individuals to do their best
• Strong project management and prioritization skills along with a hands-on approach to leadership
• Ability to understand key trends, areas of opportunities and prioritize greatest areas of impact
• Strong communication and presentation skills, written and verbal

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $150,000 - $200,000 : plus bonus potential
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person’s merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.