Job Description
Primary Function of Position
Resource in Quote to Cash process, enhancing functionality and supporting projects as needed.
Essential Job Duties
- Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions in SAP and related applications.
- Proven process knowledge for the end-to-end Order to Cash Business process which includes: Order Management, Logistics, Billing, and Revenue Recognition.
- Perform “hands-on” configuration /system changes to meet business requirements.
- Review work from other team members to ensure solution design standard “out of the box” functionality.
- Ensure solution design on SAP platform integrates well with the integrated systems and coordinate changes accordingly with larger IT team.
- Work with stakeholders including Managers/Directors and VPs to define business systems requirements for new technology implementations.
- Collaborate with teams to design applications solving business issues, leading design for the team.
- Use judgment and discretion to solve complex business issues. Mentor team members to meet goals.
- Work closely with analysts, users, and IT to support operations and manage changes in business.
- Manage cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects.
- Facilitate change management and transition to future state working with various stakeholders.
- Examine impact of changes to the corporate application landscape
- Identify, and participate in prioritization of business capabilities and act as a catalyst for building mature processes.
- Navigate through ISI’s Project Management Methodology and standards to deliver business needs in an agile manner.
Qualifications
Required Skills and Experience
- Minimum 8-12 years of experience in supporting Order Management and Customer Service Business Functions.
- Experienced and knowledge of the following SAP Modules: SD \/ FI \/ CO \/ MM.
- Ability to interact and influence variety of users and senior management.
- Experience with deep understanding of IT Applications and Technology
- Exceptional problem solving and data capabilities.
- Excellent written and verbal communication skills
- Very exceptional collaboration, negotiation, and influence capability required
This job is On-site in Sunnyvale, CA, 3 days weekly.
Required Education and Training
- Minimum Bachelor’s or undergraduate degree in Computer Science, Information Systems or equivalent experience
Working Conditions
Preferred Skills and Experience
- Supporting users in a medical device company desirable
- Possess a proven business and customer/client focus.
- Ability to work autonomously and manage projects autonomously.
- Ability to work directly with and manage consultants.
- Experience with SAP Revenue Accounting and Reporting (RAR)
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