Full-Time
Program Manager
Elovate
51-200 employees
Automates traffic enforcement for public safety
No salary listed
Company Does Not Provide H1B Sponsorship
Remote in USA
Remote
 Business & Strategy (1) |
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- 5+ years of experience in program or project management, customer success, consulting, or related roles.
- Demonstrated ability to lead complex, multi-stakeholder initiatives from concept through completion.
- Strong organizational skills with the ability to manage multiple programs simultaneously.
- Excellent communication and facilitation skills with experience engaging senior stakeholders.
- Proven track record of building and maintaining strong customer relationships.
- Analytical mindset with the ability to define metrics, measure progress, and report outcomes.
- Lead the planning and execution of customer programs, ensuring milestones, deliverables, and outcomes are consistently met.
- Translate customer objectives into structured program roadmaps with clear success criteria, timelines, and ownership.
- Manage program governance including progress tracking, status reporting, risk management, and escalation handling.
- Coordinate program kickoffs, milestone reviews, and closeout activities.
- Maintain thorough program documentation — plans, RAID logs, decision records.
- Serve as the primary point of contact for assigned customers, building strong, trust-based relationships.
- Ensure ongoing alignment between customer goals and Elovate's solutions and service delivery.
- Provide customers with regular program reviews, data-driven performance insights, and strategic recommendations.
- Proactively identify and address customer concerns before they become escalations.
- Partner with customers on program expansions, renewals, and long-term roadmap planning.
- Facilitate collaboration across Product, Operations, Field Service, and leadership to drive successful program delivery.
- Coordinate internal resources and manage competing priorities to meet customer commitments.
- Champion the customer voice internally to influence product improvements and service enhancements.
- Partner with Sales and Customer Success leadership on account strategy and growth opportunities.
- Define program success metrics and KPIs; track and report on outcomes against targets.
- Proactively identify opportunities to improve processes and strengthen customer partnerships.
- Conduct post-program reviews to capture lessons learned.
- Contribute to scalable program management frameworks, templates, and best practices.
- Analyze program data to surface trends, risks, and opportunities for operational improvement.
- Develop and deliver clear, concise program status updates tailored to both operational and executive audiences.
- Maintain a regular cadence of customer and internal communications.
- Prepare program reviews, executive briefings, and customer-facing reports that demonstrate program value and impact.
- PMP, PgMP, or equivalent project/program management certification.
- Experience working with municipal or government agency customers.
- Background in automated traffic enforcement, public safety technology, or SaaS/hardware service delivery.
- Familiarity with program management tools such as Smartsheet, Asana, or Monday.com.
- Experience with contract management and SLA oversight.
Elovate provides automated traffic enforcement systems for public safety and municipal efficiency. Its products include data-driven speed and red-light monitoring that automatically detects violations using sensors and cameras, with evidence processing and integration for issuing notices. The company partners with transportation departments and local governments to deploy and maintain these systems, typically under long-term collaborations that cover installation, operation, and support. Unlike some competitors, Elovate emphasizes enduring public-sector relationships and unbiased enforcement, pointing to a proven history such as North America’s first statewide automated speed program and numerous red-light programs across regions. Its goal is to reduce traffic violations and improve road safety by delivering scalable, reliable enforcement solutions that help create safer communities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Baltimore, Maryland
Founded
N/A
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See people who can refer or advise you
Simplify's Take
What believers are saying
- California SB 720 and AB 289, updated 2026, expand Elovate's addressable market.
- North Carolina's 2025 S.L. 2025-47 authorizes school-zone speed cameras statewide.
- Fairfax County's 2026 expansion to 80 cameras signals renewals and cross-sell momentum.
What critics are saying
- Courts can invalidate citation programs after due-process challenges, killing revenue overnight.
- Virginia's six- to nine-month POC delays base-contract revenue until late 2026.
- One adverse state supreme court ruling can freeze Elovate's entire enforcement model.
What makes Elovate unique
- Elovate combines 30-year municipal relationships with turnkey speed, red-light, and work-zone enforcement.
- Its January 2026 Virginia State Police contract shows state-level trust in managed programs.
- Elovate markets ML/AI-enabled cameras plus citation processing, not just hardware.
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Company News
Recap: Elovate at IACP 2025 - innovation, safety, and the road ahead. Elovate just wrapped up its biggest tradeshow of the year, and what a ride it was - pun intended. From October 18 - 21, Elovate hit the floor at the International Association of Chiefs of Police (IACP) Annual Conference & Exposition in Denver, Colorado, joining thousands of public safety leaders, technology innovators, and enforcement experts from around the world. This year's event marked a major milestone: its first IACP under the Elovate brand. With a 30+ year legacy behind Elovate and a bold, tech-forward vision ahead, its team of eight made the most of every moment - connecting with partners, learning from other vendors, and showing the industry what Elovate is all about. What Elovate brought to the table. * Automated speed and red-light enforcement solutions * Work zone speed enforcement * One of its cameras and its functionalities The booth came with its new brand look and feel that reflects its mission: to bring trust, fairness, and innovation to public safety. Elovate were proud of its eye-catching visuals, displays, and giveaways (refreshing gum, very popular traffic-cone stress relievers, wireless chargers - and yes, a YETI cooler draw). As a team, Elovate made sure to spark conversations and make memories. But most important was the opportunity to connect with current clients, municipal leaders, hardware partners, and new faces in law enforcement who are shaping the future of traffic safety. The team behind the booth. Eight team members from across North America, including Product, Marketing, Sales, and Customer Success, represented Elovate in Denver. Together, Elovate brought a mix of long-standing, deep expertise, fresh perspectives, and a shared passion for creating safer streets. From quick booth chats to in-depth conversations to team dinners, the energy was high and contagious. Elovate especially valued feedback from its partners in Rockville and Takoma Park, and its chats with jurisdictions navigating new legislation like North Carolina's Bill 391, which expands red-light and speed camera use in the state. What Elovate saw, heard & learned. Beyond the booth, IACP 2025 gave Elovate a front-row seat to where its industry is headed: * Drone monitoring, AI driven safety and protection technology and predictive analytics are changing the landscape * Departments are seeking technology that's not just effective, but equitable, trusted, and built for tomorrow. * Municipalities are strongly emphasizing education over enforcement, shifting the narrative from "cash grab" to community safety. As one attendee told Elovate, "It's not about writing tickets. It's about saving lives." Elovate couldn't agree more. Moments Elovate won't forget. It wasn't all business, and that's part of what made it memorable. From the Chief's Night live rodeo and western-style dinner to its own team night out, IACP gave Elovate a chance to celebrate how far Elovate has come - and what's ahead. Elovate also found inspiration in how other vendors approached tech, design, and storytelling. Events like this push Elovate to raise the bar, and Elovate is excited to build on what Elovate saw at IACP. What's next. Elovate left Denver energized and focused. The conversations Elovate had and the needs Elovate heard are going to influence how Elovate approach product development, client engagement, and booth experience for the year ahead. Elovate is excited to reconnect at IACP 2026 in Orlando, and to keep advancing a safer, smarter future for communities everywhere. Until then: thank you to everyone who stopped by, shared their stories, or just grabbed a traffic-cone-shaped stress ball. You're why Elovate do what Elovate do. About Elovate. For over 30 years, Elovate has been a trusted partner of municipalities and state agencies to make their roads safer through the implementation of innovative, data-driven automated traffic enforcement solutions. Elovate envision a world free of traffic-related fatalities, and its aim is to equip you with the tools to bring this vision to life.