Full-Time

Sales Development Representative

Posted on 9/4/2025

Cleo

Cleo

501-1,000 employees

Secure data transfer and integration platform

Compensation Overview

$60k/yr

+ Commission

Chicago, IL, USA

In Person

On-site role; local candidates only.

Category
Sales & Account Management (1)
Requirements
  • Have received a bachelor's degree
  • At least one year of related sales experience
  • Effective verbal and written communication skills
  • Focus on the positive and strive for continual improvement
  • Be results oriented and driven to carve out a career path within the field of sales
  • Display a strong interest in supply chain trends and technology
  • Collaborate and operate well in a fast-paced, team-oriented environment
  • Be a quick learner with the ability to solve complex problems
  • Adhere to a strong work ethic and maintain a positive outlook
  • Enjoy learning about the information technology and software industry
  • Local candidates only - This role is On-site.
Responsibilities
  • Work in parallel with assigned Account Executive to identify and prospect in-market net new accounts
  • Generate new business opportunities through outbound campaign activities including cold-calling, email, and social selling
  • Collaborate with Marketing to drive necessary content creation and any other collateral that will assist in breaking through list of targeted accounts
  • Continuously improve knowledge of products, industry trends, and sales techniques to enhance sales development skills
  • Thoroughly qualify prospects to ensure there is a good fit between Cleo and prospective accounts
  • Inspire prospects and create a sense of urgency through clear articulation of Cleo’s value proposition and pain based selling
  • Consistently achieve or exceed monthly opportunity targets
  • Attains monthly outbound activity expectations for dials, emails, and total touches against targeted accounts
  • Effectively craft tailored messaging for specific accounts based on digital activity identified across multiple platforms
  • Become proficient in using some of the best sales tools within the industry like sales engagement / nurturing platforms, buying intent (AI) data, and account-based orchestration
  • Be part of one of the best on-the-job SaaS sales training programs in the industry

Cleo provides an ecosystem integration platform called Cleo Integration Cloud that helps businesses move and transform data across different systems. It handles secure file transfers, data transformation, and integration flows between on-premises and cloud environments through a single cloud-based platform. It differentiates itself by combining transfer, transformation, and connection capabilities in one platform and by leveraging strategic acquisitions and investor backing to broaden its capabilities. Its goal is to help enterprises securely and reliably exchange data with partners and within their own ecosystems while simplifying complex integration tasks across multiple systems.

Company Size

501-1,000

Company Stage

Early VC

Total Funding

$3.5M

Headquarters

Loves Park, Illinois

Founded

1976

Simplify Jobs

Simplify's Take

What believers are saying

  • Supply chain disruptions rose 38% last year, boosting demand for Cleo's orchestration tools.
  • Haitham Ghadiry's 25-year expertise drives vertical strategies and partner ecosystem expansion.
  • Partnerships with CloneOps.ai and Paystand automate voice agents and B2B payments seamlessly.

What critics are saying

  • TrueCommerce undercuts Cleo using Ghadiry's 12-year knowledge and 12 acquisitions in 12-24 months.
  • ERP giants SAP and Oracle embed integrations, causing mid-market churn in 18-36 months.
  • H.I.G. Capital forces undervalued sale by 2026-2028, triggering management turnover.

What makes Cleo unique

  • Cleo Integration Cloud orchestrates supply chains with AI-native error resolution and no-code onboarding.
  • Chargeback Prevention solution proactively monitors SLAs to avert retail penalties before occurrence.
  • EXTOL acquisition in 2016 integrated data transformation into comprehensive ecosystem platform.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Health Savings Account/Flexible Spending Account

Employee Assistance Program

Paid Parental Leave

Company News

The Associated Press
Feb 10th, 2026
Cleo launches supply chain orchestration console to prevent retail chargeback penalties

Cleo, a supply chain orchestration software company, has launched a Chargeback Prevention solution and Supply Chain Orchestration Console to help retail suppliers avoid penalties before they occur. The products were announced at Manifest 2026 in Las Vegas. The Chargeback Prevention solution, powered by Cleo Integration Cloud Orchestration Edition, enables suppliers to measure on-time adherence to trading partner service-level agreements, detect at-risk milestones and capture revenue impact. The platform provides proactive risk notifications and performance monitoring across retailers and carriers. The Supply Chain Orchestration Console offers comprehensive visibility and control, tracking critical supply chain metrics in real time and monitoring historical trends. Cleo serves over 4,000 middle-market and enterprise customers across transportation, logistics, distribution and manufacturing industries.

Leighton Media
Feb 10th, 2026
Cleo Launches Supply Chain Orchestration Console and Chargeback Prevention Solution to Stop Retail Penalties Before They Start

Cleo launches Supply Chain Orchestration Console and Chargeback Prevention solution to stop retail penalties before they start. * Business Wire * Feb 10, 2026 LAS VEGAS-(BUSINESS WIRE)-Feb 10, 2026- (from Manifest 2026) -Cleo, the global leader in supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, today announced the launch of its new Chargeback Prevention solution alongside a new Supply Chain Orchestration Console, a breakthrough combination designed to help retail suppliers move from firefighting to proactive prevention. Cleo's new Supply Chain Orchestration Console Today, suppliers are forced to react after the damage is done - often billions of dollars in chargebacks incurred, deductions taken, invoices short-paid, disputes opened, and revenue lost. Cleo's newest supply chain orchestration solutions shift the industry from hindsight to foresight, helping retail suppliers prevent compliance failures before they become chargebacks, fees, and penalties. Suppliers must orchestrate flawlessly across systems, logistics providers, and customer trading partners. Late documents, disputed timestamps, and the ambiguity of "we sent it" versus "they got it," manifests as late shipments, congested distribution centers, disrupted inbound flow, stockouts, and replenishment failures. These breakdowns cost as low as $100 per violation, but routinely range as high as 5% of invoice value. Further, indirect costs such as reduced order volume, lost shelf space, expedited freight, and damaged relationships are orders of magnitude more impactful. Across the industry, these breakdowns cost suppliers billions. Cleo's Chargeback Prevention solution, powered by Cleo Integration Cloud (CIC) Orchestration Edition, introduces a new way to operate: Prevent deductions before they happen. Instead of discovering compliance failures after payment short-pays and chargebacks, suppliers can: * Measure on-time adherence to trading partner SLAs for orders, shipments, and invoices * Detect risk through at-risk milestones allowing for proactive actions * Capture revenue impact to inform decisions and drive continuous improvement Key capabilities include proactive risk notifications, continuous performance monitoring, comparative scorecards across retailers and carriers, and historical trend analysis tied directly to revenue impact. Complementing this launch, Cleo introduced its new Supply Chain Orchestration Console, giving customers complete performance visibility and control with the entire business in one field of view. The Console delivers a comprehensive system of control and coordination for the extended supply chain, bringing together execution intelligence across trading partners and operations. With dozens of critical supply chain metrics, businesses can track performance and SLA adherence in real time, monitor historical trends, quantify revenue at risk, and evaluate global KPIs through trading partner scorecards. By transforming lagging operational KPIs into proactive intelligence, Cleo enables organizations to eliminate fragmented portals, bolt-on spreadsheets, and disconnected scorecards, unlocking faster decisions, stronger partner relationships, and coordinated action across the network. "Supply chain orchestration is about real-time coordination and synchronization of processes, partners, and data that brings context directly into execution," said Mahesh Rajasekharan, President and CEO of Cleo. "Cleo Integration Cloud already acts as the nervous system of the global supply chain, connecting ecosystems at massive scale. With Cleo's Chargeback Prevention solution and the new orchestration Console, we're bridging the gap between what is happening, what will happen, and what to do next, empowering companies to stop business exceptions from becoming costly failures." With these launches, Cleo is redefining compliance, performance, and control for retail supply chains, turning chargeback prevention into a competitive margin advantage. Visit Cleo at Manifest 2026 - Booth 714 To learn more about Cleo's category-leading supply chain orchestration solutions please go to our website, www.cleo.com. Or visit us at Booth 714 at Manifest 2026 at The Venetian in Las Vegas, February 9-11. About Cleo Cleo is a leading supply chain orchestration software and solutions company that modernizes the movement and integration of B2B data to help businesses bridge the gap between supply chain planning and real-time execution. About Cleo Integration Cloud Cleo Integration Cloud (CIC) is an AI-powered platform, purpose-built to design, build, operate, and optimize supply chain processes by bringing together API, MFT, EDI, non-EDI integrations, and managed services through modern supply chain solutions. Cleo's solutions provide its customers strategic end-to-end visibility into and control over revenue-critical business flows occurring across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. More than 4,000 middle-market and enterprise customers across transportation & logistics, wholesaling & distribution, and manufacturing industries rely on Cleo to rapidly onboard trading partners, enable integrations between applications, and streamline supply chain workflow through proactive insights. Sarah Medina 10Fold Communications, for Cleo KEYWORD: UNITED STATES NORTH AMERICA NEVADA INDUSTRY KEYWORD: SUPPLY CHAIN MANAGEMENT DATA MANAGEMENT RETAIL TECHNOLOGY SOFTWARE ARTIFICIAL INTELLIGENCE PUB: 02/10/2026 09:00 AM/DISC: 02/10/2026 09:00 AM

readmagazine.com
Jan 7th, 2026
Cleo Names Haitham Ghadiry Senior Vice President, Industry & Ecosystem

Cleo names Haitham Ghadiry Senior Vice President, Industry & Ecosystem. Cleo, the global leader in supply chain orchestration solutions and provider of the Cleo Integration Cloud (CIC) software platform, announced the appointment of Haitham Ghadiry as Senior Vice President, Industry & Ecosystem, a new position. In this role, Ghadiry will lead Cleo's industry verticalization strategy, expand the company's technology and reseller partner ecosystem, and drive market acceleration across strategic technology alliances. He will report directly to Mahesh Rajasekharan, Cleo President and CEO, and will serve on Cleo's executive leadership team. Ghadiry brings more than 25 years of supply chain technology and B2B SaaS leadership experience, with deep expertise in vertical go-to-market, channel development, and revenue scaling. Most notably, Ghadiry spent 12 years at TrueCommerce, where he served as SVP of Sales & Marketing and helped grow the company from startup to a large, scaled software business. During his tenure, he led sales and marketing operations, built large-scale partner and channel programs, and played a pivotal role in integrating 12 acquisitions across the U.S and Europe. Prior to TrueCommerce, he held sales leadership roles at Trimble, focused on transportation and logistics solutions. Most recently, he served as Chief Revenue Officer at Nuqleous, an AI-powered retail analytics and space planning software company, while also contributing as a member of Cleo's Advisory Board. "Haitham brings the ideal blend of industry depth, ecosystem marketing leadership, and operational scale experience to help Cleo accelerate its next phase of growth," said Rajasekharan. "His deep understanding of our company and our markets, paired with his proven ability to build vertical solutions and partner-driven revenue engines, makes him a tremendous addition to our leadership team." In his new role, Ghadiry's responsibilities will include: * Development and execution of vertical business strategy * Expansion of Cleo's VAR, GSI, ISV, and marketplace ecosystem * Driving industry-aligned solution packaging and Go-to-Market acceleration * Partnering cross-functionally with Product, Sales, Marketing, and Customer Success teams * Strengthening Cleo's position as the preferred partner across ERP, TMS, and technology platforms "Cleo is uniquely positioned to expand in new and powerful ways, including categorically with a multitude of business-value centric supply chain orchestration plays, and vertically through domain-rich solutions for manufacturers, logistics providers, distributors and retailers," said Ghadiry. "I'm excited to join the company and help drive vertical-focused innovation and partner-led growth."

Supply Chain Market
Dec 16th, 2025
Cleo Charts The Future Of Supply Chains With AI-Native Orchestration, Automation, And Integration

Cleo charts the future of Supply chains with ai-native orchestration, automation, and integration. Chicago, CA (BUSINESS WIRE) - Cleo, the global leader in supply chain orchestration solutions, today unveiled the most powerful release to date of its Cleo Integration Cloud (CIC) platform, which is currently in use by thousands of logistics, manufacturing, distribution, and retail customers throughout the world. Featuring a host of AI-driven capabilities, CIC gives businesses the ability to outsmart supply chain disruptions by choreographing digital B2B processes and leveraging real-time data and agentic solutions for proactive decision-making. The latest release of CIC comes at the perfect time: Today's supply chains need help - and fast. Supply chain disruptions rose 38% in the past year. Pandemic aftershocks, geopolitical instabilities, cyberattacks, and climate-induced logistics crises are revealing the weaknesses in supply chains created by outdated, siloed systems, disconnected teams, and manual processes. These weaknesses are impeding companies' agility, visibility, and growth. "Utilizing legacy technology and services for modern supply chains creates friction that has resulted in poor customer experience, lower margins, and lack of growth. Organizations have data and process silos, gaps in visibility, and too much dependency on manual work," said Mahesh Rajasekharan, President and CEO of Cleo. "Cleo's AI-native approach erases the friction not just by consolidating processes and connecting data end-to-end, but also by seamlessly choreographing all of it, in real-time, through Cleo's market-leading supply chain orchestration solutions." Cleo Integration Cloud: Why It's a Better Approach Building on Cleo's many years of supply chain integration and automation leadership, here are a few new noteworthy capabilities: Intelligent Error Resolution of Supply Chain Orchestration Flow Smart classification and exception management capabilities empower any user to rapidly identify errors, determine root cause, and easily resolve issues using AI-powered resolution recommendations. * Faster issue identification, investigation and resolution. * Reduced internal and customer escalations. * Full-team empowerment with no more IT bottleneck. * Applies across all orchestration flows, including API and EDI transactions, database integrations, mapping and connectivity issues. No-Code Trading Partner Onboarding Enable trading partner setup time in minutes through AI-assisted schema detection, mapping and profile generation, alongside autonomous testing and validation. * Accelerate the time to value. * Eliminate manual data mapping. * Trade with thousands of trading partners within days. Relationship Management Proactively manage trading partner relationships and supply chain commitments through deep visibility and scorecards. Detect anomalies, identify risks early, and take proactive, data-driven actions to ensure a smooth-running supply chain. * Real-time performance health checks and industry benchmarking. * Continuous monitoring with early warnings to prevent business disruptions. * Revenue tracking with context-rich supply chain insights. Cleo InvoicePay(TM) Embedded invoice financing for faster access to cash and capital without waiting on customer payment terms. Customers stay in control with the liquidity they need to fuel operations, innovation and growth without changing existing trading partner contracts. * Gain immediate access to cashflow tied up in receivables. * Financing scales with sales volume (more invoices = more liquidity). * Fast underwriting and funding processes. Cleo: Charting the AI-Powered Future of Supply Chain Orchestration Cleo is shaping a future where supply chain-driven companies will enjoy an autonomous, adaptive supply chain, one that senses, reasons, and responds to change with absolute precision and speed. Through prescriptive analytics, intelligent scorecarding, predictive anomaly detection, and executive dashboards, Cleo is empowering companies to outsmart disruptions. By embedding AI in every experience, from trading partner onboarding and ERP / TMS integration to decision-making and optimization, Cleo is setting the stage for intelligent supply chain orchestration to proactively manage disruptions and drive growth. "At Cleo, we're not just connecting the businesses that make up our customers' digital ecosystems, we're empowering people to achieve more through agentic integration and AI-powered supply chain solutions," Rajasekharan said. "Cleo Integration Cloud is fast becoming the brains of the modern supply chain: always-on, context-aware, continuously adapting, and autonomous. This is how the next generation of supply chains and supply chain operators will succeed." About Cleo Integration Cloud Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate, and optimize critical supply chain orchestration processes. The CIC platform brings end-to-end integration visibility across API, MFT, EDI, and non-EDI integrations, giving technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach - ensuring complete flexibility and control over their B2B integration strategy. About Cleo Cleo is a supply chain orchestration software company focused on business outcomes, ensuring each customer's potential is realized by delivering strategic solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers real-time, "outside-in" visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Its solutions empower teams to drive business agility, accelerate onboarding, facilitate the modernization of key business processes, and capture new revenue streams by intelligently orchestrating their digital supply chain through robust application, B2B, and data integration technologies. For more information, visit www.cleo.com or call +1.815.282.7695.

Contact Center Technology Insights
Oct 22nd, 2025
Cleo & CloneOps.ai Partner to Add AI Voice Agents to Supply Chain Ops

Cleo & CloneOps.ai partner to add AI voice agents to supply chain ops. Cleo, a global leader in supply chain orchestration solutions powered by the Cleo Integration Cloud (CIC) platform, has announced a strategic partnership with CloneOps.ai, an emerging innovator in AI-powered virtual agents designed for high-volume phone operations. The collaboration is set to deliver intelligent voice automation to the logistics and transportation sector, enabling faster, more precise, and always-available communication across the global supply chain. Founded by logistics industry veterans, CloneOps.ai is reshaping how businesses handle inbound and outbound communications. CloneOps.ai's AI-powered virtual agents work effortlessly within existing workflows, taking over repetitive tasks and streamlining call flows. The result? Better customer engagement and smoother operations. With support for voice, email, and SMS, CloneOps.ai offers scalable, omnichannel communication tools that perfectly complement Cleo's goal of simplifying and automating supply chain ecosystems through smart B2B integration. "We're thrilled to partner with Cleo," said Alan Alberto, VP of Operations and Partnerships at CloneOps.ai. "Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we're enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically." Enhancing supply chain efficiency with ai-powered voice automation. By teaming up, Cleo and CloneOps.ai will combine their strengths with a shared go-to-market plan. They'll integrate CloneOps.ai's voice automation technology into Cleo's all-in-one supply chain solutions, including the CIC platform, Cleo Network, and industry-specific services - making supply chain management smarter and more connected. Together, this solution will help logistics and transportation companies react quickly to disruptions, simplify communication, and gain better control and visibility throughout their supply chain operations. By reducing downtime and increasing responsiveness, the partnership will help businesses improve service levels and strengthen customer relationships. "Cleo's supply chain orchestration solutions are focused on leveraging today's agentic AI capabilities to continuously improve automation," said Mahesh Rajasekharan, President and CEO of Cleo. "By teaming up with CloneOps.ai, we're bringing the voice channel into the realm of supply chain orchestration, giving our customers a faster, more immediate, and far more powerful new ways to automate and control day-to-day business interactions and keep their operations moving." A step toward smarter, real-time supply chain communication. This collaboration marks a major milestone in AI-driven digital transformation for the logistics industry. By combining Cleo's powerful integration ecosystem with CloneOps.ai's conversational intelligence, businesses can now automate voice-driven processes that were once entirely manual. The result: faster decision-making, reduced human intervention, and enhanced real-time visibility - ultimately driving greater efficiency and resilience across the entire supply chain.

INACTIVE