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Full-Time

Claims Processor

Portuguese Speaking

Confirmed live in the last 24 hours

Carrot Fertility

Carrot Fertility

201-500 employees

Global fertility care platform offering comprehensive support

Social Impact
Healthcare

Compensation Overview

$31 - $33Hourly

+ Variable Compensation + Overtime Pay

Junior, Mid

Des Moines, IA, USA

This is an in-office position in Des Moines, Iowa.

Category
Customer Success
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Bachelors Degree
  • Fluent in Portugese
  • 1-3 years of relevant work experience including claims submission/processing experience
  • Highly detail-oriented and organized
  • Structured thinker and love to check things off your to-do list
  • Excellent verbal and written communication skills
  • Problem-solving skills to analyze, troubleshoot and resolve issues
  • An innovative spirit to push the boundaries of claims operations
Responsibilities
  • Reviewing incoming member out-of-pocket expenses
  • Collaborate with members of the Care team, Customer Success and Finance team to ensure an exceptional member experience
  • Coordinate activity between our Payments team and insurance payers to ensure that payment for applicable care is quickly and accurately facilitated

Carrot Fertility offers a global platform for comprehensive fertility care, including services like education, IVF, and pregnancy support. Their unique single embryo transfer (SET) program has the highest SET rate among fertility benefits providers, supported by expert guidance. Carrot stands out by providing inclusive care for individuals of all backgrounds and reducing C-section rates through collaboration with healthcare professionals. The company's goal is to deliver exceptional fertility care while offering cost savings to corporate partners.

Company Stage

Series C

Total Funding

$116.1M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

35%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships with companies like MongoDB and Fountain highlight Carrot's growing influence and market penetration.
  • The introduction of new features like the fully translated member platform enhances user experience and accessibility.
  • Carrot's ability to reduce C-section rates by 31% through expert interactions showcases its commitment to improving health outcomes.

What critics are saying

  • The highly competitive fertility care market requires continuous innovation to maintain Carrot's leading position.
  • Managing a vast network of providers across 130+ countries poses logistical and quality control challenges.

What makes Carrot Fertility unique

  • Carrot Fertility's pioneering single embryo transfer (SET) program, validated by Milliman, sets it apart with industry-leading SET and IVF pregnancy rates.
  • The platform's inclusivity, catering to diverse demographics and offering multilingual support, distinguishes it from competitors.
  • Carrot's extensive global network of over 10,000 providers in 130+ countries ensures comprehensive and accessible fertility care.

Benefits

Healthcare coverage

Telehealth resources

Productivity stipend

Co-working spaces

Paid parental leave

401k

Home office stipend

Flexible time off policy