Full-Time

Supply Chain-Sr Mgr

Posted on 1/11/2025

Verizon Communications

Verizon Communications

10,001+ employees

Telecommunications services including wireless and broadband

Enterprise Software
Consumer Goods

Senior

Fort Worth, TX, USA

Worksite-based role requiring onsite presence.

Category
Supply Chain Management
Operations & Logistics
Required Skills
SAP Products
Data Analysis
Requirements
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Knowledge of SAP
  • Willingness to work a flexible schedule and to travel up to 25% of the time.
Responsibilities
  • The Sr. Manager will be responsible for Business Operations related to the Reverse Operation.
  • The Sr. Manager will monitor and maintain the spend for multiple operations.
  • This includes working with finance on maintaining the budget, forecasting spend with the 3PLs, processing invoices, and creating associated purchase requisitions.
  • The Sr. Manager will create financial modeling based on different spend scenarios and initiatives.
  • The Sr. Manager will be responsible for understanding the cost drivers and working back with the various teams to put together a plan to drive improvement.
  • The Sr. manager will manage the contracts with the 3PLs and the associated service levels.
  • This will require collaborative engagement with the 3PLs and numerous internal partners including: Operations, Repair, Monetization, Planning, Finance, Systems, and Sourcing.
  • The Sr. Manager will be responsible for managing various other initiatives including returns routing volume amongst the operations and achieve the most favorable mix as a result.
  • The Sr. Manager will represent the team in the S&OP meetings and several other programs.
  • The Sr. Manager will have ownership of analysis, distribution, and approval of invoices related to reverse supply chain activity provided by 3PLs.
  • This will require the use of data analytics to verify accuracy and identify trends with production and cost efficiency.
  • This will include negotiating rates within individual activities and special projects, while increasing visibility and favorability.
  • This will require providing summary level reporting to supply chain leadership.
  • This role will be the point of contact for communication and documentation of Reverse Operations invoicing.
  • Utilizing data analytics to identify trends in operational activities to provide root cause analysis and drive operational improvements and system enhancements for customer impacting solutions.
  • Providing daily and weekly reporting on Key Performance Indicators for productivity, process response time, and accuracy.
  • Proactively working to identify opportunities for operational efficiencies and systemic solutions to reduce negative impact to daily production.
  • Demonstrate ability to work independently through complex assignments that are integral in process improvement and building best in class customer experience.
  • Researching and providing root cause analysis in executive summary on Reverse Operations executive escalations within 24 hours.
  • Drive cross functional engagement and coordination for resolution on customer impacting solutions.
  • Utilizing the customer escalations incorporating the results into key actionable changes that will drive improvements and build an overall best in class experience for our customers.
  • Analyzing data and clearly communicating findings to stakeholders.
  • Providing the metrics needed to support top business goals.
  • Creating new business intelligence services and support to address emerging needs.
  • Leading the end-to-end reporting, metrics, dashboards and business intelligence to the product group that the consultant owns.
  • Make decisions on reporting customization to support the product group you own according to the business needs while ensuring meta-data consistency between the different product groups.
  • Deriving information from product related reports and updating critical data in the planning systems accordingly.
  • Driving the standardization of data metrics and KPIs leveraging business process and data knowledge.
  • Helping drive accuracy and consistency in data and reporting.
  • Understanding business strategy and KPIs, and provide stewardship of necessary data and metrics in support of organizational goals.
  • Managing user expectations and help lead organizational change management efforts regarding data and analytics.
  • Extracting data, model it to build reports and dashboards to measure KPIs and automate it.
Verizon Communications

Verizon Communications

View

Verizon Communications provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. The company offers subscription-based plans for mobile phone services, home internet, and digital TV, allowing customers to select options that suit their needs. Verizon is recognized for its reliable network coverage and advanced technology, including the rollout of 5G, which enhances internet speed and connectivity. Unlike many competitors, Verizon focuses on personalized customer experiences through programs like "myPlan," which tailors deals to individual preferences. The company's goal is to deliver essential communication services while continuously improving customer satisfaction and expanding its technological offerings.

Company Stage

IPO

Total Funding

$11.9M

Headquarters

New York City, New York

Founded

1983

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for private 5G networks offers Verizon new enterprise opportunities.
  • AI-driven network management tools can optimize Verizon's network performance and reduce costs.
  • Expansion of IoT devices allows Verizon to offer integrated solutions, diversifying its portfolio.

What critics are saying

  • T-Mobile's aggressive 5G expansion threatens Verizon's market share.
  • Rising interest rates may impact Verizon's investment in network infrastructure.
  • Cord-cutting trends could reduce demand for Verizon's digital TV services.

What makes Verizon Communications unique

  • Verizon's 5G deployment for the U.S. Air Force enhances its reputation for reliability.
  • Partnership with Nvidia integrates AI with 5G, showcasing cutting-edge technological innovation.
  • Verizon Frontline's solutions for public safety highlight its commitment to mission-critical communications.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

401(k) Company Match

Paid Vacation

Parental Leave

Adoption Assistance

Tuition Reimbursement