Facebook pixel

Manager – Market Operations
Posted on 12/27/2022
Chattanooga, TN, USA
Experience Level
Desired Skills
  • Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience
  • 7+ years' work experience in a customer facing team environment
  • 5+ years' of people management experience
  • 3+ years' of leadership management experience
  • A strong sense of urgency with the ability to improve operational efficiency
  • Proven history of developing and coaching employees
  • Experience with strategic planning and process improvement
  • Excellent problem-solving skills with the ability to think outside the box
  • The ability to operate in ambiguity
  • Willingness to work on weekends
  • Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
  • Bachelor's Degree
  • High influencing skills
  • Experience with SalesForce or Tableau
  • An analytical mind
  • Experience handling logistics
  • Experience leading salaried leaders
  • Must be able to read, write, speak, and understand English
  • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs
  • Frequent driving requires excellent visual activity and manual dexterity
  • Requires to work in outdoor weather conditions
  • Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time
  • Frequently communicates with customers and must be able to exchange accurate information
  • Own your market and everything that comes with it, including (but not limited to); market launch, operations, logistics, strategic planning, consumer branding, team engagement and effectiveness and of course, the market's ongoing success
  • Develop the market leadership team by regularly conducting performance check-ins, providing feedback, and setting goals to improve overall performance and skill set
Carvana is a leading e-commerce platform for buying and selling used cars.
Company Overview
Carvana is a leading e-commerce platform for buying and selling used cars.