Major Areas of Responsibility

• Work collaboratively with sales leadership to onboard and train new sales representatives in the most effective way possible.
• Expand, develop, and deliver training programs with robust sales content for a varied audience that increases customer engagement and sales proficiency.
• Analyze needs of various roles and develop innovative and creative training solutions.
• Oversee and maintain sales training materials and procedures in an accurate and timely manner to support the team and functions of the department. Revise training procedures and related documentation as needed.
• Proactively provide recommendations that align with business strategies.
• Develop and administer assessments at each sales tier training level to properly build and engage the sales team.
• Collaborate with sales leadership to identify and support coaching efforts in areas of opportunity.
• Develop training activities such as role plays, discussions, and different exercises to strengthen the team’s skills.
• Facilitate leadership training and coaching skills programs.
• Create and deliver customized learning modules to meet long and short-term needs of various sales roles for use in the classroom or virtually.
• Internally market and support sales enablement programs.
• Prepare a monthly/quarter sales training dashboard of results to evaluate performance or developing training.
• Manages the logistics of sales training programs and learning deliverables to include course assignments, setting up and assisting with Zoom training sessions, and recording event attendance.
• Governs, adds, and maintains all content which includes leveraging online courses, curriculum assignments, learning plans, and notifications.
• Keep yourself updated about sales training developments.
• Serve as advisor to our employees by answering their questions and concerns.
• Keeps Director of Learning and Development informed of important developments, potential problems, and related information necessary for effective management.
• Coordinates/communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.

About You

• Demonstrated background, collaborating, and developing impactful training programs for numerous functional business areas including sales.
• You help promote a culture of diversity and inclusion within the department and the larger organization.
• You value different ideas and opinions.
• You listen courageously and remain curious in all that you do.
• Demonstrated teamwork, initiative, and the ability to accomplish tasks independently with minimal direction and continuous process improvement efforts.
• Self-starting, driven and able to work autonomously; willingness to accept challenging projects with an ability to handle detail accurately within established deadlines and under pressure.

Qualifications

• 4+ years in training and development, with experience designing learning solutions in a fast-paced, high-performing organization. Bachelor’s Degree required.
• 2+ years of a proven and successful sales track record preferred.
• Experience in the manufacturing industry a plus.
• Demonstrated ability to assess, design, develop, and facilitate learning solutions through collaboration within a sales function.
• In-depth knowledge of sales process’ and best practices.
• Excellent facilitation and presentation skills, able to effectively engage small- and large-scale audiences with diverse backgrounds.
• Sense of ownership and pride in your performance and its impact on company’s success.
• Proven project management skills, with the ability to participate in initiatives according to business needs and strategy.
• Working knowledge and experience in Instructional Design, use of assessments, and evaluation of training programs for adult learners.
• Certification, extensive training and/or other related licenses in Training and Development preferred.
• Excellent verbal and written presentation and communication skills.
• Demonstrated problem-solving skills, along with creativity and professionalism, to address issues.
• Proven ability to work independently and in a team setting, while managing multiple priorities.
• Ability to handle confidential information with the utmost judgment and discretion.