Full-Time
Junior Operations Manager
Posted on 3/21/2023
Comprehensive HR platform for managing global teams
Mid, Senior
London, UK
- 1+ years' experience in a Customer Success Operations, SalesOps, or RevOps role in a high growth B2B SaaS environment
- A high degree of ownership over your work, you enjoy “getting your hands dirty” by digging into complex operations
- Strong analytical aptitude and effective project management skills
- Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
- Excellent communication skills; able to collaborate and drive change across a variety of stakeholders including senior leadership and cross-functional teams
- Experience with software and tools such as Salesforce, Zendesk, Vitally (or other CS software), Looker (or Tableau/other BI tool), JIRA, Excel, Figma, Front and more
- Build and Scale - Demonstrate a strong understanding of Deel products & services as you develop and operationalize the Customer Success organization for scale
- Own - Lead large cross-functional projects to prioritise, develop and launch new features, internal tools and processes
- Optimize - Organize and analyze customer and product data to identify and implement improvements, including designing and implementing processes, workflows, and automations
- Impact - Drive change, efficiencies, and maximize the effectiveness of the Customer Success team to deliver greater value to our customers
Deel is a comprehensive HR platform that streamlines the complexities of managing a global workforce, offering services from onboarding to payroll and compliance in over 150 countries. The company's commitment to customer care, speed, optimism, frugality, exceeding expectations, and global connectivity is reflected in its ability to serve over 20,000 customers, including SMBs and publicly traded companies. With Deel, companies have successfully hired and relocated employees internationally, demonstrating its effectiveness and industry leadership in global HR solutions.
Company Stage
Series D
Total Funding
$679.1M
Headquarters
San Francisco, California
Founded
2019