Operations Engineer

Our Company

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Operations Engineer role at Arch is an engineering role tightly aligned with the efficiency and overall success of our Client Operations team. If you love building internal tools, wrangling messy data, and solving ambiguous problems in a fast-moving environment, we want to hear from you.

Depending on the team, your work will span two things: building and maintaining the internal tools our Operations team relies on, and building the pipelines that acquire, process, and structure Arch's alternative investment data.

Eligibility: You must be a current college senior graduating between December 2026 and August 2027 to be considered for this role. We anticipate start dates Early 2027 & Summer 2027

Your Responsibilities Will Include:

• Developing new features for internal, employee-used web platforms

• Building, refining, maintaining, and monitoring Arch's data acquisition and processing pipelines

• Automating the acquisition and extraction of financial data from many sources

• Applying both traditional data processing methods and generative AI to acquire and structure data

• Reviewing automation outputs to ensure quality and correctness, and tracking and improving Arch's data quality and processing efficiency

• Overseeing execution and maintenance of a suite of scripts and other internal tooling that supports core business functions

• Assisting with debugging, investigation, and troubleshooting errors

Reach Out to Us If You:

• Are proficient in JavaScript or another mainstream programming language

• Know SQL

• Are a quick learner who enjoys partnering with others and solving difficult, ambiguous problems

• Enjoy writing code to process and understand data with a high degree of accuracy

• Are interested in alternative investments and/or financial services

• Communicate well and professionally

Bonus Points If You:

• Have web development experience: HTML/CSS and React

• Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s

• Have taken finance or accounting courses

A Note about us:

Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch.

• Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break.