INACTIVE
Full-Time
Web/UXD Senior Specialist
Posted on 3/24/2023
Online learning platform
Data & Analytics
Education
Compensation Overview
$89,500 - $110,000
Senior
Remote
Required Skills
Agile
UI/UX Design
Communications
Management
Figma
Marketing
Data Analysis
Google Analytics
Requirements
- Experience working with stakeholders to uncover research goals and requirements
- Demonstrated skill in planning and conducting usability testing and user interviews
- Working knowledge of other qualitative research methods, including heuristic evaluations, card sorting, tree testing, etc
- Demonstrated ability to collect and analyze study findings, present results, and make recommendations based on data
- Ability to understand and articulate the underlying causes for usability issues
- Ability to adapt processes and deliverables when necessary to meet project needs
- Passion for understanding users' behaviors and sharing that knowledge with your team and stakeholders
- Demonstrated understanding of usability and UI best practices
- Working knowledge of W3C accessibility guidelines
- Functional knowledge of conversion rate optimization best practices
- Experience working with analytics platforms such as Google Analytics
- Functional understanding of A/B testing best practices
- Excellent communication skills, both verbal and written, with the ability to make detailed information understandable
- Experience interacting with technical teams and handing off design deliverables
- Experience with design and prototyping tools such as Figma, Mural, and InVision
- A knack for juggling several projects, managing time efficiently, and prioritizing appropriately
Responsibilities
- Lead the management of websites to build engagement with prospects, students and alumni to deliver against business objectives
- Ensure that our website attracts, informs, and enables customers across segments to accomplish their goals and support business objectives
- Establish research objectives, strategy, methods, and expected outcomes
- Conduct and coordinate usability studies including interviews, usability testing, a/b tests card sorting, tree testing, and other research
- Review and analyze behavioral website metrics
- Lead management of web enhancements requests, working closely with the Webex team and website authors
- Synthesize data and findings into succinct reports and focused points of view that inspire and inform design and business decisions
- Create actionable design documentation such as personas and journey maps to clearly communicate our users' needs with stakeholders and the company at large
- Facilitate collaboration workshops with stakeholders such as design studios
- Create user flows, wireframes, and prototypes to test and iterate on the best possible solution
- Create final UI designs and design specifications to clearly communicate design recommendations to stakeholders and engineers
- Collaborate closely with Google Analytics team and broader Webex & Data teams to optimize tracking
- Conducts design quality assurance testing to ensure the final product matches design specifications
- Maintain design system and experience design standards to ensure consistency across the product ecosystem
- Actively participate in the cross-functional agile team ceremonies, collaborating with product managers and engineers to build the right products and features for users and the business
Desired Qualifications
- 4-8 years of experience conducting user research and designing interfaces based on usability best practices
- Experience working on a marketing website and collaborating with Acquisition Marketing stakeholders
- Working knowledge of Google Analytics or other web analytics programs
- Familiarity with the Agile software development process
- Experience with Project Management
- Experience in mentoring Junior researchers/designers
General Assembly fosters an elite professional community of individuals and companies through education and strategic career connections.
Company Stage
M&A
Total Funding
$556.7M
Headquarters
New York, New York
Founded
2011
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Benefits
Inspiration - Shape how people think and learn, from junior developers to employees of Fortune 500 companies.
Community - Collaborate with smart, passionate peers to achieve goals and grow our business.
Growth - Develop professional skills through mentorship, career development, and free GA classes.
Benefits - Balance work and life with generous paid time off, parental leave, and more.
INACTIVE