Enterprise Account Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re passionately dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  
 

To accommodate our growth, we are seeking experienced Business to Business sales professionals to generate new and recurring revenues through the sales and marketing of MRI’s customizable applications. This is a great opportunity for dynamic, aggressive sales professionals that are driven to hunt for new business and have a proven track record for employing a consultative sales approach.

As an MRI Enterprise Account Manager, you will be responsible for the following:

• Retaining and increasing client spend with MRI, targeting whitespace opportunities, identifying and cost justifying solutions, negotiating and closing opportunities within an assigned territory.

• Driving and managing the entire sales process - identifying client solutions, building and maintaining customer relationships, performing software demonstrations, negotiating and closing opportunities within an assigned territory.

• Acting as an “industry expert”, consulting with clientsto provide assistancewith their unique, critical business issues and strategic initiatives. 

• Conducting software demonstrations and promoting MRI at industry conferences and trade shows. 

• Focus on the largest accounts and assigned “at risk” accounts to increase both account and ARR retention for the business.

• Working with and mentoring the sales team to share ideas, knowledge, account management and new business development strategies.

• Generating new business by leveraging existing relationships, prospecting, conducting market analysis, selling the company’s software and services offerings 

• Growing relationships broadly and at the executive level to aid in growing our client footprint and creating strong, referenceable clients.  

RESPONSIBILITIES:

• Achieve/exceed assigned annual sales quota by growing revenue in assigned strategic account base. 

• Minimize client at-risk levels and maintain/increase client spend.

• Maintain relationships with existing customers through consistent interaction, quarterly at a minimum. Escalate concerns and issues to Manager in a timely manner.

• Identify and understand a client or prospect’s critical business needs and how they align with MRI’s solutions and services.

• Deliver sales presentations to prospects, including product demonstrations.

• Develop and implement strategic sales plans to proactively identify and sell new opportunities.

• Manage the sales and contracting process, including but not limited to creating written price quotes, responding to information requests, delivering presentations and product demonstrations, and simple sales negotiations; escalate to Manager for additional support, as appropriate.

• Work cross-functionally to ensure customer satisfaction in areas such as implementation, support, pricing, and invoicing.

• Analyze and control expenditures to conform to budgetary requirements.

• Design and recommend sales and marketing programs and set short and long-term sales strategies for targeted prospects.

• Monitor and evaluates the activities and products of the competition.

• Prepare and submit sales reports showing sales volume, potential sales, and areas of proposed opportunity, including prospects, for the region.

• Represent company at trade association meetings to promote products, sit on panels, and act as an overall industry expert.

• All other duties and responsibilities as assigned.

REQUIREMENTS:

• 7or more years of strategic sales or related experience in the commercial, multifamily, or investment real estate industry. Ideal candidate would have experience managing a territory and/or client relationships in the real estate / property management industry, with at least 10years of strong work experience. 

• Bachelor’s degree in business, marketing, or related discipline or equivalent training in business or sales management, and 7-10years of sales experience. 

• Experience in selling software and/or knowledge of the Real Estate industry requiredas well as the ability to network within the industry.

• Knowledge of products, software pricing practices, selling skills, personal computers and various software application skills is helpful. 

• Demonstrated track record in closing new business over a sustained period, exceeding sales targets with ability to demonstrate software to potential users. 

• Marketing orientation with the ability to develop strong marketing strategies to edge out the competition. 

• Excellent understanding of the end user business and issues or the ability to apply unrelated knowledge to the Real Estate Industry.

• Ability to push past rejection to achieve results. 

• Demonstrated computer systems knowledge, including web technologies, CRM, employee self-service, a general understanding of larger business system applications.

• Planning skills to determine and meet departmental objectives.

• Verbal and written communication skills with the ability to build and deliver powerful presentations. 

• Excellent time management, communication skills, decision making, human relations, presentation, and organization skills. 

• Ability to operate in a very fast paced environment with multiple high-level priorities.

• Must live in assigned territory and have the ability to work from a remote home office. Out-of-town travel required. Work is performed from a home office setting with minimal exposure to health or safety hazards; substantial time is spent working on a computer.

• Professional appearance and presentation required.

We’re obsessed with making this the best job you’ve ever had!  
 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings 
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
 

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
 

Amazing growth takes amazing employees. Are you up to the challenge?
 

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Environmental Conditions
This person will work predominantly in an office type environment.

Physical Demands
While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a computer work station for more than 5 hours a day.

Mental Demands
Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.
 

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.