Process Management Intern @ DriveTime

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That’s Nice, But What’s the Job?

Job Description

This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time.

At Bridgecrest, we believe in creating opportunities and improving lives. To this order, we strive to provide a great customer and client experience. We believe process improvement and management will enable us to be the best in class servicing organization that provides ‘Peace of Mind’ and ‘Agility in Innovation’ to all the stakeholders. The Process organization is central to improving customer experience outcomes, lowering operating expenses and building a quality centric culture across the organization.

In long, our Process Management Interns are responsible for:

Responsible to design, manage, analyze, improve, and innovate on the processes we have in the Servicing ecosystem
You will lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.
You will partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively.
You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest

So What Kind of Folks Are We Looking for?

Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.

Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

Killer analytical and reporting abilities. You’ll need the capability to analyze data and in return, prepare timely reports on your findings.

Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics.

You are currently pursuing a bachelor's or master’s with a graduation date of 12/2026 – 5/2027
Bachelor’s degree or Master’s degree in Risk, Compliance, Supply Chain Management, Business Administration
Excel & SQL knowledge
Lean Six Sigma a plus
Maintaining a 3.5 GPA or above
Our internship program will be 11 weeks starting May 2026 to August 2026
Internships will be based out of our Corporate Office in Tempe, AZ
You can expect a regular on-site schedule Monday-Friday, 40 hours per week
Relocation assistance not provided for internships

So What About the Perks? Perks matter.

Not Just Coffee Runs. We’re talking real world experience. You’ll walk away from our internship program with hands-on experience, completed projects, full portfolios, and newly developed skills.
Who Says You Have to Walk Away? Across both our Tempe, AZ and Dallas, TX offices, over 60% of our interns stay through the fall semester, return the following summer, or are brought on full-time after graduation.
Growth & Development. You will be mentored by industry professionals, be given guidance along the way, and the tools to be successful.
Philanthropy: Give for Good. We are proud to be difference makers in our communities. We dedicate time for our Interns to give back with us.
Gratitude is Green. Out Internship Program is paid, because, well… money matters!

In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
Give Us a Reason (or not), and We’ll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
Smart-Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Process Management Intern

Summer 2026

DriveTime

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